Systems Support Engineer II

Responsible for intermediate level design, integration, implementation and modification of assigned user information systems. This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems. Provide functional and technical expertise in support of user systems operation and maintenance. May include support of labs, training facilities and general IT office software and hardware. This position will interact on a consistent basis with: departmental users. This position typically will advise and counsel: departmental systems staff.

Job Duty 1 -
Conduct needs analysis, planning and scheduling the installation of new or modified hardware/software.
Job Duty 2 -
Develop functional and technical IT system requirements and specifications.
Job Duty 3 -
Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access including deploying security and operating system patches.
Job Duty 4 -
Monitor and reports on system performance.
Job Duty 5 -
Support internal departmental servers.
Job Duty 6 -
Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.
Job Duty 7 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in Computer Science or related discipline, or equivalent combination of education and work experience

Other Required Qualifications
Relies on limited experience and judgment to plan and accomplish goals.

Required Experience
Two to four years of job related experience

Salary Range: $60,707- $93,488

Location: REMOTE- Atlanta, GA

Job Grade: I4

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening