Sr Technical Product Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!The Sr Technical Product Manager is a technology SME, visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Technical Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity.The Sr Technical Product Manager is a "jack-of-all-trades" leveraging deep, consumer hardware and network-related technical expertise, customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. The Sr Product Manager will function well in a fast-paced business environment, and will be able to self-direct and adapt to rapidly shifting business priorities, weighing new opportunities against core objectives that enable us to deliver key growth metrics.Job Responsibilities:• Engaging with multiple lines of business and enterprise teams early in strategy and planning in order to determine how hardware and technologies can support a diverse range of business constructs and objectives.• Championing Internet device products, proposals, experiences and solutions across the greater enterprise for awareness.• Vetting the solutions for your product with cross-functional teams in order to determine feasible approaches and pro-actively mitigate potential roadblocks; relationship building with teams and OEMs responsible for the deliverables supporting your product/solution; initiating, driving and reporting out on any projects needed in order to deliver your solution with a high degree of quality and outstanding customer experience in focus.• Writing product requirements documentation from a user-centric product design mindset.• Creating the road map for your initiatives.• Representing your product and experience throughout the product development, go-to-market, and lifecycle management processes to ensure business priorities and requirements are met and maintained.• Assessing business opportunities across the internet hardware portfolio and contributing to roadmap planning and strategy development.Education:• Bachelor's Degree Computer Science, Engineering, IT or equivalent experience. (Required)Work Experience:• ISP industry (veteran) experience in internet hardware product management, associated technologies, and device management platforms is preferred.• 6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment. (Required)• 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. (Required)Knowledge, Skills and Abilities:• Agile Methodologies Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)• Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)• Agile Project Management Experience with Agile backlog/project management tools. (Required)• Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)• Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required)• Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.• Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)• Technology Deep understanding of platform technologies and components such as security, performance, optimization, API integration.• Advanced knowledge of full technology stack on which your assigned product runs. (Required)• Business Analysis Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)• SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)• Tableau Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)• Integration Knowledge and experience with integration patterns, API’s, and protocols such as REST, EDI, SOAP, etc. (Required)• DevOps Extensive knowledge of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment. (Required)Licenses and Certifications:• Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)• Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)• At least 18 years of age• Legally authorized to work in the United StatesTravel:Travel Required (Yes/No):DOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):NoBase Pay Range: $124,700 - $224,900Corporate Bonus Target: 20%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.