Data Center Technician (TX)

The Data Center Technician (DCT) is responsible for physical installation and deinstallation of IT equipment, network cabling and power whips in the data hall, remote hands support and escorting of non-badged visitors that have a valid business need to access the data hall. 

• Perform power cycles, physical equipment, and cabling inspections
• Receive, review, and install IT hardware components as directed
• Swap out failed components as directed
• Install, terminate, test and troubleshoot cabling. Single and multi-mode fiber, co-axe, Cat5, Cat6, etc.
• Properly label, comb and bundle cables in accordance with T5FM standards
• Upgrade or replace IT hardware components (server, device, or network) as directed
• Remove and de-commission hardware as directed
• Handle storage media
• Troubleshoot issues by providing first-hand observation of IT hardware components to customer IT team
• Monitor and report on equipment statistics, complete the appropriate round logs, PM work orders, and  change management logs to track equipment and performance
• Receive and track inventory for maintenance purposes
• Escort and monitor outside contractors, ensure they are abiding by facility work rules
• Work shifts to support 24x7 data center operation, and have flexibility in work hours to cover other shifts
• Follow T5 data center corporate policies and procedures  
• Adhere to all federal, state, and local safety laws
• Complete other such duties consistent with your role as you may be assigned by T5FM or customer management

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 3-5+ years’ experience in IT, required
• Extensive knowledge of IT infrastructure, technologies, and data hall management
• 2+ years’ experience with data center IT hardware, infrastructure, and cabling