Communications Manager

About Tala

Tala is a global technology company building the world’s most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions – and our plan is to serve millions more, and have been named by the Fortune Impact 20 list, CNBC’s Disruptor 50, and Forbes’ Fintech 50 list for five years running. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about the mission.

By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, more than 7 million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India. 

Most Talazens join us because they connect with our mission of enabling financial agency for underbanked people around the world. If you are energized by the impact you can make at Tala, we’d love to hear from you!

The Communications Manager role will blend internal and external communications, including managing corporate content, data storytelling, public relations/media relations, employer branding, and internal communications. The job is highly visible and will require answering to C-suite executives. 

• Build & execute thought-leadership programs for CTO & CFO, including proactive media relations, podcasts & events 
• Create and foster media relationships to drive company coverage 
• Analyze and track global coverage and develop and execute newsjacking ideas 
• Assist in drafting/editing briefing docs, pitch notes, and press releases
• Ideate & execute story ideas leveraging internal & survey data 
• Own Tala’s corporate content: website, blog, and social, awards submissions 
• End-to-end ownership of employer brand initiatives: social, general culture blogs, tech blogs, and Glassdoor responses support 
• Own & execute global internal communications efforts, including monthly business updates, quarterly global meetings, assist people team in market town halls 
• Coordinate with the People team to assist in initiative roll-outs (e.g., working norms, pulse surveys)
• Assist leaders with requests, whether it’s deck building, writing messaging, building Google Sites, etc. 
• Amplifying PR wins and company news for employee engagement
• Build additional channels, meeting spaces, and/or strategies necessary to strengthen our employee engagement 

• Strong communicator who can implement strategies across different channels - internal & external 
• Strong understanding of tech & corporate PR in the US 
• Strong relationships with key media, reporters, and stakeholders
• Excellent knowledge of corporate communications strategies, including PR & owned content (e.g., blog, social media) 
• Strong analytical skills to measure and optimize content performance 
• Creative problem solver and fast learner 
• Ability to work cross-functionally with different teams and handle sensitive information 
• Detail-oriented approach with the ability to work under pressure to meet deadline
• Ability to work well in a fast-paced environment

• Minimum of 5 years of experience in PR - agency or in-house preferred 
• Understanding of corporate social media
• Experience in blog content strategy, writing, editing, etc. 
• Experience in building presentations, draft talking points for executives 

Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.