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Senior Analyst, Revenue Cycle

The Senior Analyst, Revenue Cycle, plays a crucial role in supporting Talkiatry’s financial health, by analyzing and optimizing all aspects of the revenue cycle. This position involves collecting and analyzing data to identify trends, inefficiencies, and opportunities for improvement. The analyst will work closely with finance, operations, and RCM leadership to ensure accurate billing, timely collections, and efficient operations. 


About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.   

 

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. 


You will:
  • Collect, compile, and analyze data related to the entire revenue cycle, including eligibility, charge capture, billing, coding, and collections. 
  • Develop and maintain comprehensive reports to track key performance indicators (KPIs) such as days in accounts receivable (A/R), denial rates, and clean claim rates. 
  • Present data-driven insights and recommendations to senior management to improve revenue cycle processes and financial performance. 
  • Compile month-end close data in collaboration with finance to ensure accurate financial results. 
  • Identify inefficiencies and bottlenecks in the revenue cycle process  
  • Collaborate with department heads and stakeholders to implement process improvements and ensure alignment with organizational goals. 
  • Analyze denial trends and work with the billing and coding teams to identify root causes and reduce denials. 
  • Develop and track strategies to minimize denials and improve overall revenue capture. 
  • Assist in the evaluation and optimization of revenue cycle-related software and systems (e.g., EHR, billing systems) to further automate RCM functions. 
  • Collaborate with Finance & Data Analytics to ensure data integrity and system functionality. 
  • Participate in projects related to revenue cycle improvement, system upgrades, and process improvement. 


You have:
  • Bachelor’s degree in Healthcare Administration, Finance, Business, or a related field preferred. 
  •  5+ years of experience in healthcare revenue cycle management, or a related field. 
  • Proficiency with EHR systems, billing software, and data analysis tools. 
  • Able to code in SQL for data querying and analysis.  
  • Proficiency in Microsoft Excel, data visualization tools, and reporting software. 
  • Strong analytical skills with the ability to interpret complex data sets and generate actionable insights. 
  • In-depth knowledge of healthcare revenue cycle processes, including billing, coding, collections, and compliance. 
  • Understanding of healthcare regulations, payer requirements, and industry standards. 


Why Talkiatry:
  • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care  
  • Collaborative environment: be part of building something from the ground up at a fast-paced startup   
  • Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC   
  • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!  
  • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands   
  • It all comes back to care: we’re a mental health company, and we put our team’s well-being first  


$120,000 - $130,000 a year
Compensation range for this position is $120,000 to $130,000, depending on experience; actual compensation will be dependent upon the specific role, location, as well as the individual’s qualifications, experience, skills and certifications. 

 

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.  

 

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. 

 

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. 

 

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What You Should Know About Senior Analyst, Revenue Cycle, Talkiatry

Join Talkiatry as a Senior Analyst, Revenue Cycle, and be at the forefront of transforming mental health care through data analysis and process optimization! This remote role is pivotal in enhancing our financial well-being. As a Senior Analyst, you'll dive deep into the revenue cycle by collecting and sifting through data to pinpoint trends and efficiencies while collaborating with finance and operations teams. Your insights will help drive accurate billing, speedy collections, and operational efficiency. You'll be crafting comprehensive reports to track key performance indicators like accounts receivable days and denial rates, presenting your findings to senior management, and working across departments to implement meaningful process improvements. This isn't just about crunching numbers—it's about making a tangible difference in how we deliver care. You’ll also assist with software evaluation to optimize our revenue cycle management systems, all while enjoying a flexible remote work environment. At Talkiatry, we’re not just passionate about mental health; we’re committed to fostering a culture that prioritizes our team's well-being and professional growth. If you’re an analytical thinker with experience in health care revenue cycles and a passion for improving patient care access, we’d love to meet you!

Frequently Asked Questions (FAQs) for Senior Analyst, Revenue Cycle Role at Talkiatry
What are the responsibilities of a Senior Analyst, Revenue Cycle at Talkiatry?

As a Senior Analyst, Revenue Cycle at Talkiatry, you'll be responsible for collecting and analyzing data related to various aspects of the revenue cycle. Your key responsibilities include identifying trends, developing reports, presenting insights to management, and collaborating with different departments to implement process improvements that enhance billing accuracy and reduce denials.

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What qualifications are required for the Senior Analyst, Revenue Cycle position at Talkiatry?

To qualify for the Senior Analyst, Revenue Cycle role at Talkiatry, you should preferably have a Bachelor's degree in Healthcare Administration, Finance, or a related field, along with at least five years of experience in healthcare revenue cycle management. Proficiency in EHR systems, SQL coding for data analysis, and data visualization tools is also essential.

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How does the Senior Analyst, Revenue Cycle contribute to Talkiatry's mission?

The Senior Analyst, Revenue Cycle plays a crucial role at Talkiatry by improving financial processes that ultimately facilitate better patient care. By analyzing data trends and improving billing efficiency, you'll help ensure that more individuals get the mental health support they need, aligning directly with Talkiatry’s mission to provide accessible and responsible care.

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What is the company culture like at Talkiatry for the Senior Analyst, Revenue Cycle?

Talkiatry offers a collaborative and dynamic company culture, especially for the Senior Analyst, Revenue Cycle position. The environment encourages innovation, inclusivity, and professional growth, providing you with the opportunity to contribute to groundbreaking solutions in mental health care while working alongside a diverse and experienced team.

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What career growth opportunities exist for a Senior Analyst, Revenue Cycle at Talkiatry?

As a Senior Analyst, Revenue Cycle at Talkiatry, you will have numerous opportunities for career growth. The company actively promotes professional development, allowing you to refine your skills through various learning programs. You’ll also be in a prime position to take on more significant responsibilities and advance within the organization.

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What tools will the Senior Analyst, Revenue Cycle use at Talkiatry?

In the Senior Analyst, Revenue Cycle role at Talkiatry, you will use a variety of tools and software, including EHR systems, billing software, and data analysis tools. Proficiency in SQL and advanced Excel skills will also help you gather insights and share actionable recommendations that influence revenue cycle management.

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What is the compensation range for the Senior Analyst, Revenue Cycle position at Talkiatry?

The compensation range for the Senior Analyst, Revenue Cycle at Talkiatry is between $120,000 and $130,000 per year, depending on your experience and qualifications. Actual compensation will be determined by the specific role, location, and relevant skills you bring to the team.

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Common Interview Questions for Senior Analyst, Revenue Cycle
Can you explain the revenue cycle process in healthcare?

In your answer, break down the revenue cycle process step by step, covering everything from patient registration and eligibility verification to charge capture, billing, coding, and collections. Highlight the importance of each step in ensuring timely payments and optimal patient care.

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What metrics do you consider most important when analyzing a revenue cycle?

Discuss key metrics like days in accounts receivable, denial rates, and clean claim rates. Explain how these metrics help assess financial performance and identify areas for improvement, showcasing your analytical thinking and understanding of revenue cycle management.

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How do you approach identifying inefficiencies in the revenue cycle?

Illustrate your process for analyzing data to spot inefficiencies, including discussing any specific tools or methodologies you might use, and how you would suggest improvements to various stakeholders to enhance operational efficiency.

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Describe your experience with reporting tools and their significance in revenue cycle management.

Share your experience with particular reporting tools and how they've helped you track and analyze KPIs. Emphasize how data visualization can enhance understanding and aid decision-making among senior management.

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Have you ever dealt with a challenging denial? How did you handle it?

Provide a specific example of a complex denial issue you've encountered, detailing the steps you took to analyze and resolve it. Emphasize your problem-solving abilities and collaboration with billing and coding teams.

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What role does technology play in optimizing the revenue cycle?

Discuss how technology, such as EHRs, billing software, and data analysis tools, can streamline processes, improve accuracy in billing, and facilitate better data management. Highlight trends in automation and their impact on efficiency.

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How do you ensure compliance with healthcare regulations throughout the revenue cycle?

Explain the importance of staying abreast of healthcare regulations and compliance requirements and how you integrate this knowledge into the revenue cycle processes. Describe any experiences that demonstrate your commitment to ensuring compliance.

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Can you discuss a time you implemented a process improvement in the revenue cycle?

Share a detailed example of how you identified a process that needed improvement, what steps you took to implement changes, and the ultimate outcome. This showcases your hands-on experience and proactive approach.

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What strategies do you use to make data-driven decisions in revenue cycle management?

Elaborate on your approach to leveraging data analytics for making informed decisions. Discuss any specific frameworks or methodologies you follow to ensure your choices align with organizational goals.

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How would you describe your collaboration style with finance and operations teams?

Detail your approach to collaboration and communication with cross-functional teams, emphasizing the importance of teamwork in achieving shared goals and driving revenue cycle improvements.

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November 24, 2024

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