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Account Executive

About us


Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price. 

Tarro has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Tarro with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here!

What we’re looking for


Tarro is expanding its dynamic sales organization, and we are seeking motivated, customer-focused, and creative Account Executives (AEs) to help grow our client base across the United States. As an AE, you will be the face of Tarro, building new relationships with restaurant owners, identifying opportunities, and delivering solutions that drive results. 

What you’ll accomplish

  • Build and expand your assigned territory by identifying and developing new business opportunities.

  • Meet and exceed sales goals, consistently achieving or surpassing quota expectations.

  • Design and execute a repeatable and scalable outbound strategy to grow your pipeline and close deals.

  • Serve as a trusted advisor to restaurant owners, understanding their needs and aligning them with Tarro’s solutions.

  • Effectively communicate Tarro’s value proposition, demonstrating features, advantages, and ROI to prospects.

  • Work in a fast-paced, innovative environment, taking initiative to problem-solve, adapt, and collaborate.

About you

  • 2+ years of field or inside sales experience, with a proven track record of success in selling to new clients.

  • Familiarity with the restaurant industry, particularly with products like voice platforms, delivery solutions, and POS systems.

  • Expertise in building strong client relationships and delivering superior customer experiences.

  • Proficiency in using Salesforce to track, analyze, and report sales activities and outcomes.

  • Exceptional verbal and written communication, presentation, and relationship management skills.

  • Fluent in Mandarin (Fuzhou dialect preferred).

Bonus points

  • Experience in a consumer-driven industry with a strong passion for understanding customer needs.

  • SaaS or restaurant technology experience and familiarity with restaurant or hospitality clients.

  • Intellectual curiosity and a talent for quickly identifying and navigating the fastest path to a sale.

  • A hands-on, adaptable mindset with a history of excelling in fast-paced, highly collaborative environments.

Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive, Tarro

Tarro is on the lookout for a dynamic Account Executive to join our vibrant team in Kuala Lumpur! Our company specializes in creating innovative solutions for small brick-and-mortar restaurants, helping them thrive in an ever-evolving market. As an Account Executive, you'll be at the forefront of building relationships with restaurant owners, presenting our cutting-edge technologies such as AI-enabled order taking and payment solutions, and directly contributing to their success. This role is not just about hitting sales targets; it's about understanding our clients’ needs and tailoring our offerings to help them overcome operational challenges. With the restaurant industry in the US valued at over $1 trillion, there's immense potential to make a significant impact. At Tarro, we value initiative and creativity, and we encourage you to design an outbound strategy that can effectively grow your client base. We're proud of our culture that emphasizes customer success and innovative thinking, which has earned us recognition as one of Built In's top companies to work for in 2023. If you're ready to take on this exciting challenge and help mom & pop restaurants succeed, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Account Executive Role at Tarro
What qualifications do I need for the Account Executive position at Tarro?

To apply for the Account Executive position at Tarro, you should have at least 2 years of field or inside sales experience, ideally with a proven track record in acquiring new clients. Familiarity with the restaurant industry, particularly with products like voice platforms, delivery solutions, and POS systems, will be beneficial. Additionally, proficiency in Salesforce is crucial as it is used to track, analyze, and report on sales activities.

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What are the responsibilities of an Account Executive at Tarro?

As an Account Executive at Tarro, your primary responsibilities will include building and expanding your assigned territory by identifying new business opportunities, meeting sales goals, and communicating Tarro’s value proposition effectively to prospects. You will also serve as a trusted advisor to restaurant owners, aligning their needs with our innovative solutions.

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How does Tarro support its Account Executives in achieving sales goals?

Tarro provides its Account Executives with a supportive environment that encourages creativity and initiative. With access to comprehensive training and our multi-product ecosystem, you'll be well-equipped to understand customer needs and craft tailored solutions. Additionally, our collaborative culture promotes knowledge sharing and peer support.

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Is experience in the restaurant industry necessary for the Account Executive role at Tarro?

While not mandatory, experience in the restaurant industry is highly valued for the Account Executive role at Tarro. Understanding industry-specific challenges allows you to connect better with clients and tailor solutions that meet their unique needs.

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What qualities does Tarro look for in an Account Executive?

Tarro seeks motivated, customer-focused, and creative individuals for the Account Executive position. Strong communication skills, the ability to build solid client relationships, and an adaptive mindset to thrive in a fast-paced environment are essential qualities we look for.

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Common Interview Questions for Account Executive
Can you describe your sales experience relevant to the Account Executive role at Tarro?

In your answer, highlight your previous sales roles, emphasizing how they relate to the responsibilities of the Account Executive role. Mention metrics such as sales growth or specific achievements that demonstrate your ability to acquire new clients effectively.

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What strategies do you employ to understand a client's needs?

Outline a systematic approach to understanding client needs, such as conducting initial assessments, asking open-ended questions, and actively listening to client feedback. Show that you value building relationships based on trust and understanding.

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How do you handle objections from potential clients?

Discuss your approach to addressing objections, focusing on empathetic listening, validating concerns, and providing tailored solutions. Use specific examples that illustrate your problem-solving skills in sales scenarios.

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How would you demonstrate Tarro’s value proposition to a restaurant owner?

Articulate how you'd customize your pitch based on the client's specific needs, such as showcasing successful case studies, providing industry relevance, and demonstrating the ROI of our products to ensure they see the value in partnering with Tarro.

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What metrics do you track to measure your sales performance?

Share the key performance indicators (KPIs) that are impactful in sales roles, such as sales revenue, quota attainment, and new client acquisition rates. Mention how tracking these metrics helps you adjust strategies and optimize performance.

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Describe a successful sales campaign you led in the past.

Provide a detailed account of a successful sales campaign, highlighting your strategic approach, collaboration with team members, and the outcomes achieved. Focus on metrics to underscore the effectiveness of your campaign.

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How do you use technology to enhance your sales process?

Discuss your proficiency with sales tracking tools like Salesforce and other technologies that help streamline your sales process, from lead generation to follow-up. Explain how leveraging technology improves efficiency and client engagement.

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What motivates you to succeed in a sales role?

Share personal motivations such as achieving targets, helping clients achieve their goals, or advancing your career. Illustrate how these motivations drive your performance and contribute to your team.

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How do you prioritize leads in your sales pipeline?

Explain your criteria for lead prioritization, such as potential revenue, urgency of their needs, and fit with Tarro's solutions. Emphasize that effective prioritization helps ensure you're spending time on the most promising opportunities.

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Why do you want to work as an Account Executive at Tarro?

Articulate your passion for the restaurant industry and your belief in Tarro's mission to empower small businesses. Mention how the role aligns with your career goals and how you can contribute to the company's success.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 3, 2024

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