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Quality Control Representative

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As a Quality Control Representative working for Taylor Morrison you will ensure the construction of our homes are implemented, audited, maintained and exceed Taylor Morrison’s high safety and quality expectations. We trust that as a Quality Control Representative you will: (responsibilities) Perform jobsite inspections throughout division, organize and distribute to each jobsite Perform Monthly Jobsite safety Audits along with management. Organize, record and distribute to each jobsite Participate in new community startup meetings with trade partners going over safety expectations as well as quality expectations Be familiar with the Taylor Morrison/Darling Safety Programs and assist builders with the proper implantation of the safety program Perform quality inspections on homes, compile reports, and re-walk the home as scheduled. Perform monthly model quality walks and send to the Builder and Sales representative in each community Work with trade partners regarding trends in deficiencies and trade issues in both safety and quality Be proficient in data entry into the BuildPro Warranty and Inspection System Should the need arise for you to help in the warranty department, demonstrate the highest st level of knowledge and customer satisfaction as a contact for our customers when they have warranty issues Demonstrate an understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements Provide a high level of service to our customers and service representatives using guidelines established in Taylor Morrison’s One-year Warranty Program Utilize Build-Pro to assist superintendents and sub-contractors with information retrieval Attend an OSHA 10-Hour Instruction Course You are willing to perform other duties as assigned What you will need: (competencies, behaviors & attributes) Reasoning/Conceptualization Ethics & Integrity Leadership Respectful Sense of Urgency Strategic Thinking About you: (requirements) High School Graduate and have a minimum of 3 years of current or recent experience in a customer service related position with 1-2 years experience in residential construction Excellent communication skills and ability to ensure customer satisfaction Computer skills and ability to adapt to company systems Possess time management skills Must be highly organized and detail oriented Problem solving ability Ability to multi-task and remain focused FLSA Status: Non-Exempt Will have responsibilities such as: This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Essential Functions: Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Report to Division/Corporate Office/Community daily and adhere to schedule Ability to access, input, and retrieve information from a computer and/or electronic device Ability to have face to face conversations with customers, co-workers and higher level manager Ability to sit or stand for long periods of time and move around work environment as needed Ability to operate a motor vehicle if applicable Comply with company policies and procedure Physical Demands: Must be able to able to remain in a stationary position up to 50% of the time The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds *Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

Average salary estimate

$50000 / YEARLY (est.)

min

max

$40000K

$60000K

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What You Should Know About Quality Control Representative, Taylor Morrison

As a Quality Control Representative with Taylor Morrison in Tampa, FL, you'll play a vital role in ensuring that our homes not only meet but exceed our high safety and quality standards. Your day-to-day will be filled with engaging activities such as conducting jobsite inspections, performing monthly safety audits alongside management, and collaborating with trade partners on safety and quality expectations. You'll have the opportunity to participate in community startup meetings, where you'll outline these expectations and familiarize yourself with our comprehensive safety programs. Your expertise will shine when you perform quality inspections on homes, compile detailed reports, and interact with our builders and sales representatives concerning model quality. You'll also have the chance to work closely with trade partners to identify and address trends in deficiencies and quality issues. Proficiency in computer systems, particularly BuildPro, will be essential as you assist with data entry and support the warranty department when needed. If you're a detail-oriented individual with strong communication skills and a knack for customer satisfaction, you’ll thrive in this role, contributing to our commitment to quality and service excellence. At Taylor Morrison, we value a sense of urgency, strategic thinking, and ethical leadership, and we're excited to welcome someone who shares our dedication to quality in the construction process. If you possess these attributes and have a solid background in customer service and residential construction, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Quality Control Representative Role at Taylor Morrison

What are the main responsibilities of a Quality Control Representative at Taylor Morrison?

As a Quality Control Representative at Taylor Morrison, your primary responsibilities include conducting thorough jobsite inspections, organizing monthly safety audits, and coordinating with trade partners to ensure compliance with safety and quality standards. You will also perform quality inspections on homes, compile reports, and interface with builders and sales representatives regarding model quality.