Team Lead - Warehouse

Why supply chain at Stryker?

As a member of our Supply Chain team, you will make a daily impact on the lives of others. Apply today and you will get a chance to work with high-functioning, driven people who all have the same mission of making healthcare better.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.

Who we want-

The job requires the ability to interact with a team of over 50 sales representatives, an Operations team of seven direct reports, while covering a vast amount of hospitals, where product knowledge of Orthopaedic medical devices is key. The role must ensure all procedures and processes are followed by the Field Scheduler to ensure all product is accurately delivered and picked up from hospital surgeries on a daily basis. The Team Lead will work with our inventory team to ensure each account has the appropriate levels of inventory and that the inventory is accurate.

What you will do-

• Manage best practice implementation to meet/exceed business goals and standards
• Inspect products or materials for damage, defects, or shortages
• Meet established metrics for operations (i.e. turns, service levels)
• Check inventory records to determine availability of requested products
• Compile and inspect incoming/outgoing kits for compliance with specifications and usage
• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors
• Additional responsibilities include, but are not limited : Coordinate Drivers and routes - shipments, etc., assess product delivery choices, use computers to enter, access, retrieve data, maintain account records, reporting and filing, process orders for products, confer with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries, investigate customer complaints, track service levels and problem solve any discrepancies, participate in on-call rotation schedule, utilize processes and tools for scheduling surgeries, manage inventories by tracking inventory records reflecting product movement, notifying departments when supplies of specific items are low, or when orders would deplete available supplies, work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments), cycle count activities, set up and organize the warehouse for incoming and outgoing surgery shipments, organize, retrieve or place goods from/into stock received via multiple sources, keep records on the use and/or damage of stock or stock handling equipment, inventory for expiration dates etc., prepare reports as required, support management in preparation for branch audits, schedule and lead meetings with team members to update on new policies/procedures, schedules and incidents, implement and support Quality initiatives throughout branch

What you need-

• Prefer BS/BA in business or related discipline
• Demonstrated warehouse/inventory control experience in a demanding, fast-paced environment
• Demonstrated Supervisory/management experience
• Valid Driver’s license with good driving record
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Demonstrated problem solving and communication skills
• Demonstrated knowledge in logistics/routing scheduling delivery methods
• Additional requirements include, but are not limited : Ability to maintain composure in stressful situations, demonstrated interpersonal skills with ability to communicate verbally and in writing, must have the ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed, must be able and willing to lead and work successfully in a team environment, femonstrated experience in materials/distribution operations, demonstrated proficiency with office technology (e.g. ERP systems, Access, Excel and Word.) and associated data analysis/diagnostic skills, demonstrated use of principles and methods for product or order fulfillment including needs assessment, product usage, and inventory control systems and processes, and must have the ability to lift, push, pull and carry up to 50 lbs.

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

More information is available at stryker.com