Inside Sales Representative

As an Inside Sales Representative at Tebra, your responsibilities will include prospecting new clients, conducting product demonstrations for healthcare providers, and building a strong referral network. You'll be expected to develop a target list of potential customers, manage your sales activities using Salesforce, and collaborate with cross-functional teams to enhance the customer experience.

Tebra is looking for candidates with 1-2+ years in a high-volume sales role, ideally within the small to medium business sector. A successful track record in hunting and closing new business, familiarity with CRM tools like Salesforce, and a creative approach to sales outreach will set you apart from the competition.

At Tebra, we believe that personal and professional growth is crucial for our team members. Inside Sales Representatives will receive in-depth industry training, continuous coaching and mentoring opportunities, and access to resources that foster skill development. We're committed to equipping you with the tools necessary to excel in your role and advance your career.

As an Inside Sales Representative at Tebra, you'll be tasked with exceeding monthly sales quotas while actively managing your pipeline of prospects. This includes timely follow-ups on leads generated from the sales development and marketing teams, ensuring that you effectively convert opportunities into new business.

Tebra prides itself on a collaborative and supportive team culture. As an Inside Sales Representative, you’ll join a friendly, competitive environment where team members celebrate each other's successes. Our values emphasize customer focus, simplicity, and teamwork, making Tebra an inspiring place to work.

When discussing your sales process, focus on how you identify and qualify leads, conduct effective outreach, and tailor your sales presentations to meet client needs. Be sure to illustrate how you utilize tools like Salesforce for tracking, and emphasize your ability to adapt your strategy based on customer feedback.

Start by highlighting your active listening skills to fully understand the objections raised. Explain how you address concerns with facts, while maintaining a positive tone to reassure clients. Sharing a relevant example where you successfully overcame an objection will strengthen your answer.

It's important to emphasize your intrinsic motivation—such as achieving personal goals, helping clients solve problems, or contributing to the team’s success. Tailor your answer to reflect Tebra's values, expressing how aligning your motivation with the vision of improving practice growth excites you.

When answering this question, provide specific details about the sale, including the strategies you employed, any challenges you overcame, and how you built a relationship with the client. Highlight skills like persistence, empathizing with client pain points, and aligning Tebra's products with their needs.

Discuss your method for assessing lead quality, such as potential revenue, how well they fit your ideal client criteria, or urgency of their needs. Emphasize your meticulous organizational skills and the use of CRM tools like Salesforce to ensure no lead falls through the cracks.

Explain how you maintain relationships with current clients, providing exceptional service that encourages them to refer you to other practices. Illustrate your proactive approach in asking for referrals during conversations and expressing gratitude, thereby nurturing relationships for future opportunities.

Share your methods for staying informed, whether through industry publications, networking events, webinars, or continuous learning through courses. Connecting this back to your career at Tebra shows that you are dedicated to being an industry expert and are keen to learn more.

Choose a project or campaign where your efforts led to significant results. Discuss the strategies you implemented to exceed goals and the metrics that demonstrated your success. This will show your potential as a high-performing Inside Sales Representative at Tebra.

Research Tebra’s offerings beforehand to provide specific insights during your interview. Speak on how their focus on improving healthcare through practice growth software aligns with your experience and aspirations in the sales field.

Express your alignment with Tebra's mission of unlocking better healthcare and how you admire their focus on supporting independent practices. Discuss the aspects of Tebra's culture and values that resonate with you, showcasing your enthusiasm for joining their team.