Tech Lead - CLM

Elevate is recruiting a Tech Lead to join our CLM-Tech Services Team. As a Tech Lead you will Ensure all necessary information has been collected based on the Client Solutions Troubleshooting guide.

Specifically, the Tech Lead will

• Work on specific tickets/issues with a focus on use cases and reproducibility.
• Work on development tasks or support tickets, document each action and always include next steps in the appropriate ticketing system.
• Proactively discuss tickets that appear 'stalled' and next steps strategy with L1 and L2 team members or, BA.
• Participate in SCRUM meetings with onshore team to clarify and document use cases and steps to reproduce issues.
• Investigate issues by developing testing strategies in non-Production systems to reproduce issues.
• Investigate issues by reviewing logs, database information, heap dumps, thread dumps, reviewing code, etc to determine root cause with little or no supervision.

Experience

• Should have 7-10 years of relevant experience.
• Minimum 6-9 years of experience in Java/Core Java, J2EE, Spring, Tomcat/WebSphere, MySQL/MS- SQL/Oracle, XML, SOAP/REST
• Should have intermediate level of have experience in Reporting Tools (MicroStrategy / BusinessObjects), Maven, JVM Analysis and Linux.

Skills for Success

• Must have Experience supporting web based or hosted applications.
• Must have good understanding of SDLC and Agile processes and should be able to handle.
• Must be able to work with remote teams.
• Must have ability to work independently with little to no supervision.
• Must be flexible to work in a multi-shift environment.
• Should have experience in handling enterprise level release.
• Should be able to supervise team.
• Should be able to translate requirements from client into technical details.

Qualifications

• Bachelor's/master's degree in computer science (i.e., B.Tech, B.Sc, BCA, MCA, M.Tech etc.).

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

• For the seventh consecutive year, in 2022, Chambers & Partners named Elevate as a Top Global Services Provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing)
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
• Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report
• The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US

#LI-REMOTE