We currently have a great opportunity for a Field Service Technician. The Field Service Technician (FST) is responsible for developing the knowledge and expertise needed to move into a Service Engineer (SE) position and service the Sysmex product lines. The FST will undergo extensive training to prepare for open SE positions as they become available. During the training period, which will last approximately 9 months, the FST will travel frequently throughout the U.S., when not attending formal training classes. Upon completion of the training program, the FST will be utilized to supplement existing territories, support emerging territories and other field needs for up to six months until they assume a permanent assignment in a U.S. service district. The FST is expected to move into an open SE position in a service district as they become available.
Essential Duties and Responsibilities:
- Identifying and analyzing instrument problems.
- Repairing to meet specifications.
- Performing pre-installation site surveys, installations, scheduled
maintenance, and approved modifications in accordance with Sysmex
policies.
- Scheduling modifications as indicated in the Technical Service Bulletin
(TSB) and Engineering Change Request (ECR) processes.
- Monitor and respond to communication devices during all scheduled
times.
- Maintain high level of customer account management and organization
skills
- Maintain control of parts inventory and all company property
- Perform duties in such a manner as to develop confidence, promote
goodwill, and maintain or improve credibility with regard to quality of
products and customer service. Promote effective, positive and productive communication and teamwork between all Sysmex personnel.
Percentage of Travel: Up to 50%
Physical Risk: Regular exposure to risk that may require alertness, but with minimal precautions.
Physical Demands: Moderate physical activity. Routine handling of objects 21 to 50 pounds; continuous (at least 80% of time) walking or inspections, keyboard or CRT work. May require periods of moderate discomfort due to noise, dust, lighting and/or other conditions.
Individual Education & Training Required for Position: Training required for this position is defined and governed in accordance to COP-0013 Associate Training and will be assigned in the LMS.
For more information on our Field Service Technician Program, please visit https://www.sysmexfieldservicetechnician.com/
QUALIFICATIONS:
This job requires satisfaction of the credentialing requirements of Sysmex’s customers, including hospitals and other healthcare facilities, which generally includes proof of current vaccinations for measles, mumps, rubella, varicella (chicken pox), and COVID-19. Further, Sysmex’s COVID-19 vaccination policy, consistent with its status as a federal government contractor and commitment to its customers and to providing a safe workplace for its employees, requires that, to the extent permitted by applicable law, all Sysmex employees must be fully vaccinated against COVID-19 by your start date. To the extent permitted by applicable law, any offer of employment extended will be conditioned upon the individual’s ability to provide proof of current vaccination status to the extent permitted by applicable law. Sysmex makes reasonable accommodations when needed for medical or religious reasons. However, vaccine exemption and other accommodation requests cannot be granted unless the individual is able, with the accommodation, to perform the essential functions of the job including working at customer locations.
Sysmex is proud to be an EEO/Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex, sexual orientation, gender identity or expression, color, religion, national origin, genetics, disability status, protected veteran status or any other characteristic protected by law. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Job Type: Full-time
Pay: $24.00 - $31.25 per hour
Benefits:
Experience level:
Schedule:
Experience:
Willingness to travel:
Work Location: On the road
Our Mission: Shaping the advancement of health care.Our Values: We continue to create unique and innovative values, while building trust and confidence.Our Mindset: With passion and flexibility, we demonstrate our individual competence and unsurpa...
15 jobsSubscribe to Rise newsletter