ABOUT ALLIANCE COLLEGE-READY PUBLIC SCHOOLS

Alliance College-Ready Public Schools is one of the largest and most successful nonprofit public charter school networks in the nation, operating 26 high-performing, public charter middle and high schools that educate nearly 13,000 scholars from Los Angeles' most underserved communities. Alliance schools have been recognized as among the best in the nation by US News & World Report, Newsweek, the U.S. Department of Education, and the California Department of Education. Since opening its first school in 2004, 95% of Alliance scholars have graduated from high school and been accepted to college. We strive to truly change the life trajectories of our scholars and communities. Now is the time to join our collaborative community to make long-lasting change across Los Angeles.

ROLE SUMMARY

Manage and support effective IT systems at school sites.

ESSENTIAL RESPONSIBILITIES

• Work cooperatively with school staff and faculty in assisting and resolving user technical problems
• Provide technical support to users regarding hardware, software, and network related problems
• Provide hardware and software installation, configuration, maintenance, and upgrades to both computers (Windows & Mac) and networks (Windows)
• Document technical and network related problems
• Prepare hardware, software, and procedural documentation
• Maintain records and prepare reports related to equipment inventory, maintenance, installations, warranties and system defects
• Assist administration in educating staff on usage of technology through regularly scheduled professional development
• Participate in discussions involving vendors, suppliers and Alliance personnel regarding parts, equipment and program operations and new technology
• Maintain current knowledge of technological advances in computers and peripheral equipment, software, operating systems, and networks
• Collaborate with Director of Information Technology to ensure proper maintenance of hardware, software, and other technical equipment
• Cross training with other technicians
• Perform other related job duties as assigned

THE STRONGEST CANDIDATES WILL HAVE

• Experience with Microsoft Office (ex. Word, Excel, PowerPoint), Mac OS, iOS, Windows OS, MacBooks, iPads and PC laptops
• Excellent interpersonal skills and demonstrated success building trusting relationships with teachers and school site administrators.
• Ability to set priorities and manage multiple projects simultaneously while meeting customer expectations.
• Strong customer service orientation, responding to customer needs in a timely manner
• Analytical and problem-solving skills.
• Strong oral and writing skills.
• Ability to learn quickly.
• Experience with PowerSchool and DataDirector.
• Flexibility to adapt to constantly changing environments.
• Passion for improving urban public education and a willingness to make a long-term commitment to K-12 education

MINIMUM QUALIFICATIONS

• A High School diploma is required. An Associate's Degree in computer science, information systems, or a related field from an accredited college or university is preferred.
• One to three years of experience in the maintenance, installation, configuration, upgrades of hardware, software, and operating systems of computers and local area networks.

COMPENSATION AND BENEFITS

• Compensation: Alliance provides competitive salaries, which are reviewed every three years. Based on relevant prior work experience, our hourly range for this role is $22.15 - $32.00. Please click HERE for more information on our salary schedule.
• Health Insurance: Medical, dental, and vision plans options are covered at 100% of monthly premiums for individual employees and at least $1,000 per month towards medical family plan premiums.
• Retirement: School staff, depending on role, may participate in the California State Teachers' Retirement System (CalSTRS) or California Public Employees Retirement System (CalPERS).
• Paid Leave: Regular full-time 12-month employees accrue vacation at a rate of 10 hours/month, for a maximum of 180 hours in addition to 10 national holidays as well as a week for Spring Break and a week for Winter Break. Regular full-time 11-month employees receive five weeks of paid leave as part of the academic calendar, plus sick leave that accrues at one day per month.
• Professional Development: At Alliance, we believe in supporting staff growth and provide substantial school-based and network-wide professional development support to staff.
• Recognition. Provide special recognition to staff who demonstrate their dedication inside and beyond the school.

APPLICATION PROCESS

To apply, Interested candidates should submit their resume and cover letter below. Please note that only candidates who are selected for an interview will be contacted.

** PLEASE NOTE: Alliance College-Ready Public Schools requires that all team members be fully vaccinated against COVID-19 for the safety of our students, family, and staff. Team members may apply to seek a medical exemption. Regardless of your current vaccination status, our team can advise you on how to fulfill this important requirement so that you can start the position in a timely way. **

Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and other underrepresented people tend to only apply when they match every criteria. If you think you meet some of the qualifications, but don't necessarily check every box in the job description, we encourage you to still apply. If you have questions contact the Staffing Team at JoinUs@laalliance.org.

Alliance College-Ready Public Schools are tuition-free public charter schools that do not discriminate against any scholar, parent, community member, or staff member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.

See where our schools are in Los Angeles

Map Key:

• Red Dots: Middle Schools
• Green Dots: High Schools
• Yellow Dot: Alliance Home Office