People Operations Generalist

ABOUT TEIKAMETRICS

Teikametrics’ AI-powered Marketplace Optimization Platform helps sellers and brand owners maximize their potential on the world’s most valuable marketplaces. Founded in 2015, Teikametrics uses proprietary AI technology to maximize profitability in a simple SaaS interface. Teikametrics optimizes more than $8 billion in GMV across thousands of sellers around the world, with brands including Munchkin, mDesign, Clarks, Nutribullet, Conair, Nutrafol, and Solo Stove trusting Teikametrics to unlock the full potential of their selling and advertising on Amazon, Walmart, and other marketplaces.

Teikametrics continues to grow exponentially, with teams spanning 3+ countries. We are financially strong, continuously meeting or exceeding revenue targets, and we invest heavily in strengthening the foundation of our organization.

ABOUT THE ROLE

We are seeking a talented People Operations Generalist to provide comprehensive support in all aspects of human resources and employee relations. The successful candidate will have a keen understanding of HR principles, practices, and regulations, and will play a vital role in fostering a positive employee experience across the organization.

• Manage all aspects of payroll administration from beginning to end
• Familiarity with Razorpay is a bonus, though not mandatory
• Work closely with managers, stakeholders, and employees to identify and resolve issues efficiently
• Proficient in handling employee grievances and providing effective solutions
• Plan and execute various People team initiatives
• Operates adeptly, understanding people dynamics and practices, navigating challenges, fostering innovation, and advocating for best practices
• Suggests improvements for organizational efficiency, collaborates for optimized workflows, and upholds ethical standards in decision-making
• Analyzes data effectively to align with team goals, prioritizes tasks accordingly, and adapts to changing priorities
• Defines goals aligned with team objectives, communicates metrics clearly, and adapts communication style with empathy

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field
• 6+ years of experience in HR or People Operations roles, with a focus on Payroll  administration, employee relations, and HRIS management
• Strong knowledge of HR principles, practices, and regulations, with a commitment to maintaining confidentiality and upholding ethical standards
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with employees at all levels of the organization
• Experience with HRIS implementation or optimization is a plus
• Detail-oriented with strong organizational and time management skills
• Ability to prioritize tasks and manage multiple priorities in a fast-paced environment

• Every Teikametrics employee is eligible for company equity
• Remote Work – flexibility to work from home or from our offices + remote working allowance
• Broadband reimbursement 
• Group Medical Insurance – Coverage of INR 7,50,000 per annum for a family 
• Crèche benefit
• Training and development allowance

Press Reference about Teika

Teikametrics’ Marketplace Optimization Platform, Flywheel 2.0, Adds AI-Powered Automation to Maximize Advertising Performance Across Marketplaces

The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended. #LI-Remote