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Epic Willow Ambulatory Analyst

Description

Details about these roles/must haves:

• Must have experience with both Willow ambulatory and willow inventory

• Has experience with mentorship

• Someone with some experience with at least two implementations

• Pharma tech experience would be great but not a must

• They need both willow ambulatory and willow inventory because they have 3 new retail pharmacies they are going live with

• They have integration work where they are converting a year of documentation into epic from QS1

• They use first data bank for ambulatory, but they will also be implementing labels

• Someone with 3rd party application experience would be great as well with the label implementation they have to do

Responsible for the design, analysis, implementation and maintenance of computer-based information systems. Installs, troubleshoots, maintains and modifies application software. Works as part of a team consisting of IST and client department caregivers to ensure systems are developed, installed and maintained for optimizing departmental resources.

ESSENTIAL FUNCTIONS

1. Leads projects associated with application implementation and execution of moderate complexity and size. May assist Sr. Analyst with larger more complex projects. Applies project management methodology and utilizes standard project management for software in development and maintenance of project plans.

2. Review and understands system options and specifications of applications and utilizes the specifications as applicable to make recommendations on use.

3. Consults with customers to understand workflows, processes, data collection, reports details and other technical issues associated with software as they relate to system design and build decisions that support the department's function and goals.

4. Analyzes design alternatives and makes appropriate design decisions. Designs, validates and confirms new or changed functionality with the application environment that meets customer specifications. Understands and translates the business/department functionality into Application configurations and workflow validations. May require guidance from Sr. Analysts.

5. Builds, tests, and debugs application to ensure the system meets end-user requirements. Participates in building complete testing plans to validate system parameters and functionality performs as specified.

6. Identify and resolve moderately complex issues independently. May require guidance and mentorship from Sr. analyst for resolution. Assists Sr. Analyst in resolution of complex issues.

7. Completes assigned application deployment, management and testing tasks.

8. Assists application and technical team in the on-going management of user request, issues, clinical application problems, and delivery of application enhancements.

9. Maintains project documentation including resources used, decisions, outcomes, agreements etc

10. Works with vendors as appropriate to ensure smooth operation of products, reporting and resolution of issues.

11. Performs other duties as assigned.

QUALIFICATIONS

EDUCATION: Bachelor Degree in Computer Science, clinical, or business discipline; or equivalent knowledge and skills obtained through a combination of education, training and experience.

EXPERIENCE/TRAINING: • Three years progressive healthcare industry experience required.

• Two years’ experience with hospital software or hardware technology including designing, configuring, training, or implementing applications required.

• Healthcare operations experience is desirable.

• Experience with clinical and business workflow analysis for development of electronic solutions within assigned application required.

• Experience organizing and managing detailed information and working with teams required.

LICENSE/CERTIFICATION: Epic certification/experience highly preferred; may be required within a specific time parameter post hire.

Licensure/Certification/Registration to practice in trained clinical area as required by State preferred.

OTHER SKILLS: • Knowledge of operational healthcare hospital workflows.

• Knowledge of system configuration, data tools and concepts, application implementations, optimization, report writing, or related applicable skill set preferred.

• Understanding of systems analysis concepts, techniques, industry best practices, tools and standards.

• Proficiency in the use of MS Office applications (Outlook, Word, Excel, PowerPoint) required.

• Ability to work independently in an environment with multiple work demands and focus on detail.

• Excellent verbal and written communication skills

• Strong organizational and analytical skills

• Ability to manage multiple priorities, projects and display flexibility in a fast paced and changing work environment.

• Ability to accommodate varying levels of travel to attend meetings, implementations and customer support activities.

• Utilize software change management, process improvement and quality planning methods in all phases of work.

Skills

willow inventory, willow ambulatory, Epic, Willow, analyst

Top Skills Details

willow inventory,willow ambulatory

Additional Skills & Qualifications

positive, ability to build relationships with stakeholders, confident in healthcare knowledge of industry trends, understanding PMBOK and general project management principles and methedologies

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $75.00 - $85.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Mar 31, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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CEO of TEKsystems
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Mark Collins
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Average salary estimate

$166000 / YEARLY (est.)
min
max
$156000K
$176000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Epic Willow Ambulatory Analyst, TEKsystems

Are you ready to take your career to the next level? Join TEKsystems as an Epic Willow Ambulatory Analyst in beautiful Boise, Idaho! In this exciting role, you'll be at the forefront of the healthcare technology space, working closely with Willow ambulatory and inventory systems to support the launch of three new retail pharmacies. Drawing from your experience with mentorship and past implementations, you will lead projects, troubleshoot systems, and collaborate with a fantastic team of caregivers to enhance patient care. You'll analyze workflows, manage project documentation, and build application features tailored to meet end-user and departmental needs. Plus, your expertise in healthcare operations and clinical workflows will be invaluable as you tackle complex integration tasks, such as converting data documentation from QS1 to Epic. To top it all off, this fully remote role offers a competitive pay range of $75.00 - $85.00 per hour, alongside a variety of benefits to support you and your family. If you have a passion for technology and healthcare, this could be your perfect next step with TEKsystems!

Frequently Asked Questions (FAQs) for Epic Willow Ambulatory Analyst Role at TEKsystems
What are the core responsibilities of an Epic Willow Ambulatory Analyst at TEKsystems?

As an Epic Willow Ambulatory Analyst at TEKsystems, you will be responsible for designing, implementing, and maintaining Willow ambulatory and inventory systems. Your key duties will include leading application implementation projects, consulting with healthcare clients to understand workflows, analyzing system options, testing configurations, and resolving complex issues related to application functionality. You'll work closely with both the technical and clinical teams to optimize system performance and ensure that the solutions you develop meet the specific needs of the departments.

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What qualifications do I need to be an Epic Willow Ambulatory Analyst at TEKsystems?

To excel as an Epic Willow Ambulatory Analyst at TEKsystems, you should hold a Bachelor’s Degree in Computer Science, clinical, or business discipline. Additionally, having three years of progressive healthcare industry experience and two years of experience with hospital software technology, particularly in the context of designing or implementing applications, is crucial. Epic certification is highly preferred, and familiarity with healthcare operational workflows will certainly enhance your candidacy.

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How does TEKsystems support growth and development for Epic Willow Ambulatory Analysts?

At TEKsystems, we are committed to fostering a culture of growth and skill enhancement. As an Epic Willow Ambulatory Analyst, you will have access to mentorship programs, training sessions, and opportunities to work on diverse projects that will enrich your knowledge and expertise. Collaboration with experienced professionals in the field and participation in various healthcare technology initiatives will ensure you continue to advance your career as an analyst.

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Can you explain the integration work associated with being an Epic Willow Ambulatory Analyst?

Certainly! As an Epic Willow Ambulatory Analyst, you will involve yourself in critical integration tasks, like the conversion of a year’s worth of documentation from QS1 to Epic. This will require you to understand both systems' functionalities and ensure a seamless data transition. By harnessing your analytical skills, you will help design and implement effective workflows that maintain data integrity and usability for the healthcare teams relying on this information.

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Is there any remote work flexibility for the Epic Willow Ambulatory Analyst position?

Yes! The TEKsystems Epic Willow Ambulatory Analyst position is fully remote, giving you the flexibility to work from anywhere while still collaborating with our fantastic team. This arrangement allows you to maintain a work-life balance while contributing to crucial healthcare technology projects that make a difference.

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Common Interview Questions for Epic Willow Ambulatory Analyst
Can you describe your experience with Epic Willow ambulatory systems?

When answering this question, detail your hands-on experience with Epic Willow ambulatory systems, including specific projects you’ve worked on, any challenges faced during implementation, and how you've utilized the system to enhance workflows. Highlight any successful outcomes related to system optimization and patient care improvements.

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How do you prioritize tasks in a multi-project environment?

Discuss your approach to task prioritization by emphasizing time management skills, use of project management tools, and communication with team members. You can mention any methodologies you adopt, such as Agile or PMBOK, that aid in managing multiple priorities efficiently.

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Explain a time when you had to troubleshoot a complex application issue.

Provide a specific example where you identified a complex issue with an application. Outline your troubleshooting process, the tools you used, and the resolution you reached. This will showcase your analytical skills and ability to work under pressure.

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How do you ensure that your application designs meet user needs?

Detail your process for gathering user requirements, including facilitating user consultations and gathering feedback during the design phase. Explain how you validate your designs through testing and consultation, ensuring they align with department goals.

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What is your understanding of healthcare operations and how does it relate to your role as an analyst?

Illustrate your comprehension of healthcare operation workflows and how they correlate to application usage. Emphasize your ability to translate these workflows into functional application designs that enhance efficiency and support clinical decision-making.

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Describe your experience with mentorship and leadership in a project.

Share specific instances where you have taken on mentorship roles, leading junior analysts or team members. Discuss the methods you utilized to foster their development, and reflect on the positive outcomes that resulted from collaborative teamwork.

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How do you stay current with new trends in technology and healthcare?

Address your commitment to ongoing education through reading industry publications, attending professional development workshops, and participating in relevant training sessions. Mention any certifications or courses you are pursuing to enhance your skills.

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What strategies do you implement for effective communication with stakeholders?

Mention techniques such as active listening, clarity in presentation, and frequent updates that keep stakeholders engaged. Explain the importance of tailored communication to different audiences within the healthcare environment.

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Can you discuss a successful implementation project you were involved in?

Provide details on a specific implementation project, your role, and the outcomes. Highlight how you managed project timelines, addressed challenges, and the impact of your work on the organization’s operational efficiency.

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What tools and software do you use for application testing and validation?

Illustrate your familiarity with various testing tools and methodologies, such as user acceptance testing (UAT) and performance testing. Emphasize your experience leveraging tools like JIRA, TestRail, or similar systems in managing application validation processes.

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We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America...

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DATE POSTED
March 30, 2025

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