Healthcare Outbound Call Center

Location: 100% RemoteHours of Operation: M-F, 5am to 7pm (AZ time) - Must be flexible to work an 8 hour shift during this timeDuration: Long term with benefitsDescription:• Will be working with an auto dialer calling members who are eligible for the White Glove program.• Educating members on their health plans, asking them to conduct a survey or calling to remind them of an event within their market. (will need to use upselling skills)• Goal is to complete survey and get the member scheduled for a routine appointment.Qualifications:• 1 year relevant call center/customer support experience (within the last Healthcare and/or outbound call center experience is a plus! - Must be within the last 1 year.• Someone who speaks well and can be reliable and an independent worker.• Tech savvy and computer literacy skills (MS Word and Excel)• Must have a dedicated quiet work area - all calls are recorded so cannot have background noise.• High speed internet• High School Diploma or GEDTop Soft Skills to be Successful:• Front line customer services soft skills• Soft sales mentality• Empathy & relating• Reassuring• Patient & polite• Good communication skills• Step by step guidance & being Descriptive statements• Strong grammar & Spelling#PrioritywestAbout TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.