Tier 2 Desktop Support

Description:• A major client within the Gov space in Phoenix is looking to add a Tier 2 Desktop Support an important member of the IT Support/Infrastructure team. This position is for someone with 4-5 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 2 DESKTOP support focused.• 100% Onsite in Phoenix. 6 month Contract to Hire. M-F Core Business Hours. Technical ability (below) and personality is huge for the client. More info about the role to be provided over the phone!Essential duties include the follow:•Maintains Active Directory including creating computer accounts, making any necessary modifications and changes and the deleting of user accounts.•Hardware Support - Resolves issues related to PC's and peripheral hardware, Printers, Scanners, and Telephones.•Software Support - Installation, maintenance, and troubleshooting of Microsoft Office Applications, Windows 10, Anti-Virus, and business applications.•Develops and applies standard computer images with authorized software to computers to ensure consistent configurations.Other Details:o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:§ Medical, dental & vision§ Critical Illness, Accident, and Hospital§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)§ Short and long-term disability§ Health Spending Account (HSA)§ Transportation benefits§ Employee Assistance Program§ Time Off/Leave (PTO, Vacation or Sick Leave)About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.