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Senior Manager, User Terminals (LS53)

Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years.  Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.

 

Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

 

The company’s state-of-the-art fleet consists of 15 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite.  For more information, follow Telesat on X and LinkedIn or visit www.telesat.com



In this role, the successful candidate will be responsible to build, lead, and manage a team of software professionals, including Principal Engineers, SW. Architects, Software Engineers, Associate Engineers, as well as Scrum Masters. The right candidate will develop strategies for the embedded SW development environment, including goals and plans in alignment with the group's development objectives. They will organize and lead scrum team events (with the help of the Scrum Master), foster a collaborative and motivated work environment, and enable and support data-driven decision-making. In addition, they will provide mentorship, guidance, and career development opportunities to team members.


This is a highly technical role, focused on using embedded SW development experience to successfully manage this team.


MAIN RESPONSIBILITIES:
  • Provide technical leadership and guidance to the team members, ensuring that best SW development practices are followed, and technical challenges are effectively addressed.
  • Develop and present SW development status reports, highlighting accomplishments, challenges, and risks.
  • Strategize and implement risk mitigation strategies to ensure successful SW development outcomes.
  • Uphold and promote the company's culture, values, and standards within the team. Create an inclusive and positive working environment where every team member can thrive.
  • Lead a geographically dispersed team, promoting effective communication, collaboration, and alignment across locations.
  • Drive SW automation initiatives and champion quality assurance practices to enhance software development processes and product reliability.
  • Organize team-building events, workshops, and knowledge-sharing sessions to foster team cohesion and professional growth.


EDUCATION & EXPERIENCE REQUIRED:
  • Bachelor's or master's degree in Computer Science, Computer Engineering and Electrical Engineering, or a related field.
  • Minimum of 10 years of management experience in a software development environment, preferably with embedded software focus.
  • Strong background in embedded software development and proficiency in Agile methodologies.
  • Proven leadership skills with a track record of building and managing successful software development teams.
  • Excellent interpersonal and communication skills for effective collaboration and team motivation.
  • Technical expertise in software engineering practices, including design, development, and testing.
  • Experience working with geographically dispersed teams.
  • Familiarity with automation practices and quality assurance methods.
  • Strategic thinking and problem-solving abilities.
  • Strong organizational and planning skills.
  • Proficiency in working with both public and private cloud environments.
  • Familiarity with CloudOps and FinOps practices.
  • Familiarity with setting up and managing CI/CD pipelines.


DECISION MAKING & SUPERVISION:
  • In this role, the individual will wield substantial influence over the trajectory of the Telesat LightSpeed program. They will be responsible for talent acquisition, fostering a constructive work atmosphere, and leveraging their extensive expertise to inform recommendations and decisions.
  • This position entails overseeing both direct and matrixed reports.


WORKING CONDITIONS:
  • This role offers hybrid work environment.
  • Working conditions are generally comfortable typical of an office environment.
  • international travel is required.

The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods program (CGP).


#LI-RP1


At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace.   We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process.   All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly.  We will work with you to meet your needs.   All accommodation information provided will be treated as confidential.

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What You Should Know About Senior Manager, User Terminals (LS53), Telesat

Telesat is searching for a passionate and experienced Senior Manager, User Terminals (LS53) to join our innovative team in Ottawa, Ontario. If you have a background in software development and specialize in embedded systems, this is an exciting opportunity for you! At Telesat, we have been a pioneering global satellite operator for over 50 years, and with our upcoming Telesat Lightspeed Low Earth Orbit (LEO) satellite network set to change the game in 2027, we want someone who can lead our talented team of software professionals. In this role, you will get to build, manage, and mentor a group of exceptional engineers, including Principal Engineers and Scrum Masters, guiding them to implement strategies aligned with our ambitious development objectives. You will cultivate a collaborative, high-energy environment and champion data-driven decision-making. Plus, you'll play a pivotal role in promoting best practices in software development, risk management, and quality assurance. Bring your technical expertise and dynamic leadership skills to Telesat, where we value inclusivity and growth! Your contributions will directly influence the success of the Telesat LightSpeed program, and your ability to motivate and guide your team will be key. This is a hybrid role with comfortable working conditions and opportunities for international travel. Join us in securing the future of connectivity!

Frequently Asked Questions (FAQs) for Senior Manager, User Terminals (LS53) Role at Telesat
What does a Senior Manager, User Terminals at Telesat do?

As a Senior Manager, User Terminals at Telesat, you will oversee a diverse team of software professionals, leading them in embedded software development. You will be responsible for strategy development, organizing scrum events, fostering a positive work environment, and driving automation initiatives to enhance our software processes.

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What qualifications do I need to apply for the Senior Manager, User Terminals at Telesat?

To apply for the Senior Manager, User Terminals role at Telesat, you should have a Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field, along with at least 10 years of management experience in a software development environment focused on embedded systems.

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What kind of team will I be leading as the Senior Manager, User Terminals at Telesat?

In the role of Senior Manager, User Terminals at Telesat, you will lead a geographically dispersed team of software professionals, including Principal Engineers and Scrum Masters. Your leadership will be vital in creating a cohesive and motivated team culture.

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What kind of work environment can I expect as a Senior Manager, User Terminals at Telesat?

As a Senior Manager, User Terminals at Telesat, you can expect a hybrid work environment that offers comfortable office conditions while allowing for flexibility. There may also be opportunities for international travel as part of your role.

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How important is software development experience for the Senior Manager, User Terminals position at Telesat?

Software development experience, particularly with embedded systems, is crucial for the Senior Manager, User Terminals position at Telesat. This technical expertise allows you to lead your team effectively and address challenges in software development.

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What are the leadership responsibilities of the Senior Manager, User Terminals at Telesat?

The Senior Manager, User Terminals at Telesat is responsible for providing technical leadership, mentoring team members, ensuring best software practices, and implementing risk mitigation strategies to achieve successful software development outcomes.

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Will I need to travel for the Senior Manager, User Terminals position at Telesat?

Yes, as the Senior Manager, User Terminals at Telesat, some international travel will be required as part of your role, allowing you to work closely with teams across different locations.

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Common Interview Questions for Senior Manager, User Terminals (LS53)
Can you describe your experience with embedded software development?

When answering this question, focus on specific projects where you utilized embedded software. Discuss the technologies you used, the challenges faced, and how you overcame them, emphasizing your leadership in team settings.

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How do you ensure best practices in software development within your team?

To tackle this question, provide examples of practices you have implemented in previous roles, such as code reviews, pair programming, and regular knowledge-sharing sessions, highlighting the positive impact on product quality.

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What strategies do you use to manage a geographically dispersed team?

Discuss your approaches to effective communication and collaboration across locations, including the use of digital tools, regular check-ins, and fostering team cohesion despite physical distance.

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How do you handle conflicts within your software development team?

Describe your conflict resolution strategies, showcasing your ability to listen, mediate, and find solutions that uphold team morale and project goals, proving your leadership capabilities.

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What is your experience with Agile methodologies?

When replying, explain your familiarity with Agile principles, your role in implementing them, and how they have enhanced your team's workflow. Use specific examples of successful Agile projects you've led.

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Can you give an example of a time you had to make a tough decision?

Use a specific example that demonstrates your critical thinking, decision-making process, and the ultimate positive impact of your decision on the project or team, emphasizing your leadership qualities.

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How would you promote a culture of inclusivity within your team?

Share your vision for fostering an inclusive environment, including strategies for encouraging diverse perspectives and ideas, and how you would ensure every team member feels valued and empowered.

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What role does quality assurance play in your development process?

Discuss your commitment to integrating quality assurance practices in the development lifecycle, outlining specific methods and tools you've used to guarantee software reliability and performance.

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How do you drive automation initiatives in software development?

Share your experiences in identifying processes that could benefit from automation, the implementation of CI/CD pipelines, and the results achieved, demonstrating your ability to enhance efficiency and effectiveness.

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What motivates you as a leader in a technical environment?

Discuss your passion for technology and software development, as well as your commitment to mentoring others. Highlight how you find motivation in seeing your team succeed and grow in their careers.

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Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat (NASDAQ and TSX: TSAT) is one of the largest and most successful global satellite operators. Telesat works collaboratively with its customers ...

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Full-time, hybrid
DATE POSTED
November 26, 2024

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