Teller I - job 2 of 2

Job Description

Overview

Hudson Valley Credit Union is currently recruiting for the position of Teller I. Primary Function: provide high-quality member service by accurately performing a variety of financial transactions. Identify members' needs and goals by asking questions and uncovering opportunities. Promote, explain, and cross-sell HVCU products and services.

Responsibilities

• Accurately complete all account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end-of-day proof and handling large volumes of cash.
• Provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs and refer members to HVCU platform staff, business partners and automated services. Contribute to branch and individual sales and service goals.
• Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
• Support the successful implementation of marketing programs and promotions by creating member awareness and recommend products when the promotion meets the member’s needs.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
• Responsible for regular and predictable attendance including punctuality.

Qualifications

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing required
• Minimum 6 months Customer service and sales experience in a financial institution or retail environment experience preferred

Why choose HVCU?

HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours!

Employee Perks:

• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Flexible Spending Account (medical & dependent care)
• Life, Short-Term, and Long-Term Disability Insurance
• Employee Assistance Program
• Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement
• HVCU University & Academy; professional development training
• Discounted Loan Rates & Fees

Diversity Commitment:

“At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.”

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law

Job Type: Part-time

Pay: $13.81 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Gym membership
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Tuition reimbursement
• Vision insurance
• Wellness program

Experience level:

• 1 year

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Kingston, NY 12401: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash handling: 1 year (Required)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person