Clinical Account Executive, nP - Phoenix, AZ

The Clinical Account Executive at Tempus is responsible for driving business expansion by building relationships with major Behavioral Health clinics and the top psychiatry practices in their territory. This involves strategic planning for client retention and development, collaboration with various sales positions, promoting compliance with innovative medical tools, and providing valuable feedback to leadership based on market analysis.

To succeed as a Clinical Account Executive at Tempus, you need to demonstrate excellent consultative selling skills, strong negotiation abilities, and an understanding of the molecular diagnostics landscape. Proficiency with Microsoft Office tools and Salesforce.com is crucial, and you must exhibit outstanding communication skills to effectively engage with executive-level clients.

Candidates for the Clinical Account Executive role at Tempus should possess a Bachelor's degree in life science, biology, business, or marketing, or have equivalent experience. A minimum of 2 years of account management in a molecular diagnostic setting, along with 3 years of working directly with hospital systems and psychiatrists, is necessary for this role.

The Clinical Account Executive at Tempus should expect frequent travel—over 50% throughout their territory. This is essential in order to engage with clients, foster relationships, and promote Tempus’ services effectively.

At Tempus, the Clinical Account Executive will thrive in a dynamic and collaborative environment focused on innovation in the healthcare industry. You will have opportunities to work with cross-functional teams and be encouraged to embody the company values of integrity, respect, and trust in all interactions.

In a consultative selling approach, it's crucial to understand the client's needs and challenges. By asking open-ended questions and actively listening, I can build trust and present Tempus' solutions as viable options to meet those needs.

I regularly read industry journals, attend conferences, and participate in webinars. Engaging with colleagues and professionals in the field also helps me stay informed about emerging trends and technologies in molecular diagnostics.

In my previous roles, I developed comprehensive strategic account plans that include market analysis, client profiling, goal setting, and tactical execution. This structured approach has helped me successfully expand client relationships and drive business growth.

When facing objections, I first acknowledge the client’s concerns empathetically. Then, I provide them with relevant information and success stories to address their hesitations, reinforcing how Tempus can meet their specific needs.

I rely on various metrics within Salesforce.com to track progress against goals. I also conduct regular review meetings to assess performance and adapt strategies as necessary, ensuring alignment with sales objectives.

Building relationships with executive clients requires a mix of respect, professionalism, and understanding of their strategic goals. I focus on creating meaningful dialogue that aligns our services with their priorities and demonstrating the value Tempus can provide.

Effective collaboration requires clear communication and defined roles. I engage in regular check-ins with teams across departments, ensuring everyone is aligned on objectives and sharing insights to facilitate the achievement of our collective goals.

In a previous position, I identified a gap in service offerings within the molecular diagnostics field. By presenting a tailored solution to a large healthcare provider and securing a long-term contract, I was able to contribute to a significant increase in revenue.

I prioritize tasks based on their urgency and impact on overall goals. Utilizing project management tools and setting clear deadlines ensures I stay on track, while regular reviews help me adapt to any changes in priorities.

I adhere strictly to legal and ethical standards regarding sensitive information. This includes using secure communication methods, ensuring compliance with policies, and fostering a culture of respect for client privacy among my team.