Job details

Technical Support Engineer II

Tenable is seeking a Technical Support Engineer to provide world-class support for its cybersecurity products. The ideal candidate will have a strong technical background and excellent communication skills.

Skills

Linux and Windows Server Administration
Network Administration
Diagnostic tools knowledge (Wireshark)
SQL and Database Administration
Log File Analysis

Responsibilities

Serve as the primary technical liaison between customers and internal teams
Analyse and clarify technical inquiries from customers
Recreate software issues in a lab environment
Ensure customer feedback is properly channelled
Maintain in-depth knowledge of Tenable products and best practices

Education

Bachelor’s degree in IT or Computer Science or equivalent experience

Benefits

Competitive salary
Health benefits
Flexible working hours
Professional development opportunities

To read the complete job description, please click on the ‘Apply’ button

By Tenable, Inc.

Founded in 2002, Tenable Inc. provides continuous network monitoring and vulnerability management services to companies across industries. The company is headquartered in Columbia, Maryland.

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE