Contract HW Technical Writer

As a Contract HW Technical Writer at Tenstorrent, your main responsibilities include developing and maintaining high-quality technical documentation like user manuals and system guides. You will also create engaging PowerPoint presentations for internal and external communication, collaborate closely with engineers and subject matter experts, and translate complex technical concepts into clear and concise prose.

The ideal candidate for the Contract HW Technical Writer position at Tenstorrent should hold a Bachelor’s degree in Technical Writing, Communication, Computer Science, or a similar field. Additionally, having at least 5 years of technical writing experience, preferably in the hardware or technology sectors, is essential. Proficiency in Microsoft Office Suite and familiarity with documentation tools is also beneficial.

While prior experience in AI or ML is not strictly necessary for the Contract HW Technical Writer role at Tenstorrent, having a strong interest or a willingness to learn about these technologies is highly desirable. This position revolves around staying current with industry trends, so a passion for innovative technology will certainly help.

Tenstorrent offers a highly competitive compensation package for the Contract HW Technical Writer role, ranging from $100k to $500k, depending on experience, skills, education, and location. This includes both base salary and variable compensation targets, making it an attractive opportunity for skilled technical writers.

The hybrid work model for the Contract HW Technical Writer role at Tenstorrent allows you to work from either Austin, TX or Santa Clara, CA, offering flexibility in your work environment. This model aims to foster collaboration, enabling you to engage with your team effectively while enjoying the benefits of remote work.

When asked about my technical writing process, I typically highlight my approach of thoroughly understanding the subject matter first. I start with gathering information from SMEs, outlining the document structure, drafting content, and finally reviewing and revising based on feedback to ensure clarity and accuracy.

In answering this question, I would mention tools like Microsoft Word for documentation and PowerPoint for presentations, along with any experience I have with specialized documentation software like MadCap Flare or Adobe FrameMaker, underscoring my adaptability with various tools based on project needs.

I focus on understanding the audience's technical expertise and use plain language, analogies, and visuals to illustrate complex concepts. Additionally, I ensure to have various reviews with team members who represent the target audience to gather their feedback.

If I have worked on AI or ML documentation, I would share specific examples. If I haven't, I would express my enthusiasm for these fields, the steps I’ve taken to learn about them, and my willingness to dive into new subjects quickly.

For this question, I would describe a technical writing project that had significant complexity, the challenges encountered—like understanding intricate technical details—and how I successfully navigated these challenges through effective communication with engineers and project stakeholders.

I handle tight deadlines by prioritizing tasks based on urgency and impact, communicating effectively with team members, and employing time management techniques, such as breaking the project into smaller tasks and using checklists to ensure efficiency.

In my previous roles, I created numerous PowerPoint presentations for both internal meetings and external communications. I focus on translating technical content into visually appealing and engaging slides that guide the audience through the material logically.

To keep my technical skills updated, I regularly participate in webinars, online courses, and relevant industry workshops. I also spend time reading industry blogs, technical specifications, and the latest research to ensure my documentation reflects current trends and technologies.

I adopt a multi-faceted review process that involves peer reviews, feedback from subject matter experts, and iterative revisions. I schedule review sessions early in the writing process to address any issues ahead of time and incorporate feedback effectively.

In responding to this, I would emphasize my admiration for Tenstorrent's commitment to innovation and excellence in AI technology. I would express my enthusiasm for contributing to a company that values collaboration, curiosity, and solving complex problems, aligning perfectly with my professional interests.