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Nurse Manager

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org.

Texas Health Action is seeking a Nurse Manager that is responsible for clinical oversight of our nursing teams within Kind Clinics, Outreach & Testing, This is a full-time, exempt position requiring 40 hours a week with some evening and weekend hours.

The ideal candidate for this role maintains effective communication with our nurses, staff and physicians, provides patient care in a competent, professional and courteous manner, and partners closely with each Clinic Manager as to the specific areas of clinical practice required for our licensed nurses..

Essential Duties:

  • Collaborate with operational managers and the Patient Access Nurse Manager to ensure appropriate nurse staffing for clinical operations.
  • Attend regular Kind Clinic manager meetings to support integrated clinical-administrative care coordination and service delivery.
  • Oversee clinical management duties, including conducting performance reviews, maintaining supervisory workflows, providing feedback, and assisting in the development of performance improvement plans for the nursing team.
  • Lead and participate in clinical quality reviews and facilitate quality improvement projects under the direction of the Director of Clinical Quality.
  • Adhere to the organization’s nursing SDOs, policies, and procedures.
  • Comply with Texas DSHS notifiable condition reporting requirements.
  • Organize regular nursing team meetings focused on team-building and professional development.
  • Act as a clinical resource and professional role model for nursing staff.
  • Coordinate nurse onboarding and annual training in partnership with the clinical education manager, patient access nursing manager, and administrative supervisors.
  • Conduct regular medical chart and incident report reviews.
  • Compile and analyze data for audits and reports.
  • Assist in the development and revision of clinical policies and procedures in line with regulatory guidance, evidence-based practices, and funding requirements.
  • Stay current on clinical care standards and external requirements, including DSHS STI/HIV, TIPP, ASN, Immtrac, and Class D Pharmacy standards.
  • Ensure completion of the Vaccine Management Plan (VMP) and ASN re-enrollments for each location, serving as a backup vaccine coordinator when needed.
  • Communicate professionally and effectively with staff, consultants, patients, partners, and the community.
  • Promote conflict resolution and enhance patient and staff satisfaction.
  • Perform both direct and indirect patient care nursing tasks as needed.
  • Maintain clinical competencies through direct care observation and active participation in clinical practice.
  • Prioritize tasks and services, ensuring timely completion.
  • Lead and participate in in-service training sessions and other relevant meetings.
  • Perform additional duties as assigned.

Compensation

Based on job duties and requirements, this position is placed in salary band 48 with a starting pay range between $92,00.00-$96,000.00 per year. Initial placement within salary band will be based on hired candidate's qualifications and relevant experience.

Applicant Information

  • Submitting official transcripts, diplomas, certifications, and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
  • Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.
  • The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Education and/or Licensure:

  • Bachelor of Science in Nursing (BSN) from an accredited School of Nursing.
  • Active and unrestricted nursing license to practice in the state of Texas.

Experience:

  • Minimum of 5+ years in an outpatient clinic setting.
  • At least 2+ years of experience working with diverse populations, including LGBTQIA+ and other marginalized communities.
  • Proficiency in Microsoft Office, with the ability to quickly learn company-specific programs or software.

Preferred Education & Experience:

  • Master of Science in Nursing (MSN) or equivalent education, certifications, and relevant experience.
  • Experience as a Clinical Nurse Manager or in a similar leadership role.
  • Proficiency in Athenahealth electronic medical record documentation.
  • Experience in HIV testing, HIV services, STI testing, and treatment clinic operations.
  • Bilingual proficiency in English/Spanish is an asset.

Knowledge Skills and Abilities:

  • Proficiency in PC skills, including Windows OS, Microsoft Outlook, Word, and Excel.
  • Strong commitment to confidentiality, adhering to HIPAA standards.
  • Excellent customer service, interpersonal, and communication skills with cultural sensitivity and experience working with diverse populations.
  • Strong verbal and written communication in English; additional language skills are a plus.
  • Ability to work well under pressure with minimal supervision.
  • Skilled in interacting effectively with individuals from diverse roles, backgrounds, and socio-economic statuses, including those in crisis or with resistance toward organizations.
  • Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to manage multiple tasks simultaneously for timely project completion.
  • Effective team collaboration across departments and external organizations.
  • Flexibility to work a standard 40-hour week, with occasional weekend shifts as needed.
  • Conflict resolution skills with a focus on achieving “win-win” outcomes.
  • Strong multitasking, prioritization, and time management capabilities.
  • Exceptional follow-through on tasks and assignments.
  • Leadership qualities with the ability to supervise, motivate, and secure staff cooperation.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403b)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Parental Leave
  • Longevity Pay

Average salary estimate

$94000 / YEARLY (est.)
min
max
$92000K
$96000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Nurse Manager, Texas Health Action

Texas Health Action (THA) is on the lookout for a passionate and dedicated Nurse Manager to join their remarkable team at Kind Clinic. In this role, you will take charge of providing clinical oversight for our nursing teams, ensuring that we continue to deliver the highest quality of care to the LGBTQIA+ community and those affected by HIV. Your responsibilities will include collaborating with operational managers to ensure our clinics are well-staffed, attending management meetings to streamline care coordination, and leading quality improvement projects that help us meet and exceed clinical standards. We believe in empowerment and professional growth, so you will have the opportunity to mentor our nursing staff, organize team-building activities, and oversee onboarding and training programs. An ideal candidate for this full-time position should possess a Bachelor of Science in Nursing (BSN) and have at least 5 years of experience in an outpatient setting, ideally working with diverse populations. We value strong communication skills and the ability to promote conflict resolution while ensuring patient satisfaction. The starting salary for this role ranges from $92,000 to $96,000 annually, depending on your experience and qualifications. If you’re ready to make a difference and lead a dynamic nursing team, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Nurse Manager Role at Texas Health Action
What are the main responsibilities of a Nurse Manager at Texas Health Action?

As a Nurse Manager at Texas Health Action, your primary responsibilities will include providing clinical oversight for nursing teams, ensuring effective staffing levels, leading performance reviews, and managing clinical quality improvement projects. You'll also ensure compliance with nursing policies and engage in regular communication with staff and other healthcare professionals.

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What qualifications do you need to become a Nurse Manager at Texas Health Action?

To qualify for the Nurse Manager position at Texas Health Action, candidates must hold a Bachelor of Science in Nursing (BSN), possess an active nursing license in Texas, and have a minimum of 5 years of experience in an outpatient clinic, with at least 2 years working with diverse populations. Additional certifications and a Master of Science in Nursing (MSN) are preferred.

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What qualities make a successful Nurse Manager at Texas Health Action?

A successful Nurse Manager at Texas Health Action should possess strong leadership skills, excellent communication abilities, and a deep commitment to patient care and healthcare equity. Experience in conflict resolution, team-building, and mentorship will further enhance your effectiveness in this role.

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What is the work environment like for a Nurse Manager at Texas Health Action?

The work environment for a Nurse Manager at Texas Health Action is collaborative and supportive, emphasizing teamwork and professional development. You will engage with a diverse group of colleagues passionate about improving healthcare access for marginalized communities, and you'll participate in meetings and initiatives aimed at continuous improvement.

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What is the salary range for a Nurse Manager at Texas Health Action?

The salary range for a Nurse Manager at Texas Health Action is between $92,000 and $96,000 annually, dependent on the selected candidate's qualifications and relevant experience. This competitive compensation reflects our commitment to attracting skilled professionals in the nursing field.

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Common Interview Questions for Nurse Manager
What strategies do you use to manage a diverse nursing team effectively?

To manage a diverse nursing team effectively, I focus on open communication, ensuring every team member feels valued and heard. I promote cultural sensitivity and offer training sessions to address specific needs. Additionally, I encourage team-building activities to foster relationships and understanding.

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How would you handle a conflict between nursing staff members?

When handling a conflict between nursing staff, I prioritize open dialogue. I would meet with both parties to understand their perspectives, guide them toward a collaborative solution, and emphasize the importance of professionalism and teamwork in our work environment.

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Can you describe your experience with performance evaluations?

I have extensive experience conducting performance evaluations, focusing on actionable feedback and goal-setting. I believe in a collaborative approach where I engage the staff in the evaluation process, ensuring they understand expectations and opportunities for growth.

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What methods do you employ to promote quality improvement in nursing practice?

I promote quality improvement by establishing clear clinical guidelines, setting measurable goals, and regularly reviewing outcomes. I also encourage staff involvement in quality initiatives, fostering a culture of continuous improvement through training and feedback.

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Describe your approach to onboarding new nursing staff?

My approach to onboarding new nursing staff involves a comprehensive orientation process that includes training on clinical protocols, introduction to the team, and shadowing experienced nurses. I believe in providing support and resources to facilitate a smooth transition into our organization.

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How do you ensure compliance with healthcare regulations?

To ensure compliance with healthcare regulations, I stay current with local and state regulations, conduct regular staff training, and implement audits to monitor compliance. Regular communication and reminders about best practices also play a key role in fostering a compliant environment.

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What is your experience with managing clinic operations?

My experience with managing clinic operations includes overseeing staffing, coordinating patient services, and optimizing workflows to enhance efficiency. I regularly collaborate with operational managers to align clinical operations with organizational goals.

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How do you keep up with the latest developments in nursing and healthcare?

To stay updated on the latest developments in nursing and healthcare, I participate in professional organizations, attend conferences, and subscribe to relevant journals. Continuous education and networking with other professionals in the field are essential to my practice.

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Can you give an example of how you improved patient satisfaction in your previous role?

In a previous role, I improved patient satisfaction by implementing a feedback system allowing patients to voice their concerns. I also trained staff on effective communication and empathy, which contributed to a noticeable increase in positive patient experiences.

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What do you believe is the most important aspect of being a Nurse Manager?

The most important aspect of being a Nurse Manager is to be an advocate for both patients and staff. Ensuring high-quality patient care while fostering a supportive and motivating environment for nursing staff is essential to achieving our organizational mission.

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texas health action (tha) is a community informed 501(c)(3) non–profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment with an expertise in serving lgbtqia+ people an...

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Full-time, on-site
DATE POSTED
December 14, 2024

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