Job details

Customer Success Manager

Thanx is looking for a Customer Success Manager to join their team. The successful candidate will be responsible for managing client relationships, ensuring customer satisfaction, and driving successful outcomes with Thanx tools.

Skills

Exceptional verbal and written communication skills
Strong organizational skills
Technical acumen to grasp and communicate complex concepts

Responsibilities

Engage with clients and internal stakeholders through exceptional verbal and written communication
Handle objections and manage multiple priorities effectively
Analyze data to track customer health and identify areas for improvement
Stay updated on product developments and industry trends

Education

Bachelor's degree in a relevant field

Benefits

Market rate cash compensation and equity in the business
Various perks for virtual work comfort and effectiveness
Equal Employment Opportunity company

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By Thanx

Thanx is the guest engagement platform (digital experiences, personalization, loyalty, CRM) that helps retailers grow customer lifetime value predictably.

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Internet & Web Services

TEAM SIZE