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Job details

Customer Success Manager

Thanx is looking for a Customer Success Manager to join their team. The successful candidate will be responsible for managing client relationships, ensuring customer satisfaction, and driving successful outcomes with Thanx tools.

Skills

  • Exceptional verbal and written communication skills
  • Strong organizational skills
  • Technical acumen to grasp and communicate complex concepts

Responsibilities

  • Engage with clients and internal stakeholders through exceptional verbal and written communication
  • Handle objections and manage multiple priorities effectively
  • Analyze data to track customer health and identify areas for improvement
  • Stay updated on product developments and industry trends

Education

  • Bachelor's degree in a relevant field

Benefits

  • Market rate cash compensation and equity in the business
  • Various perks for virtual work comfort and effectiveness
  • Equal Employment Opportunity company
To read the complete job description, please click on the ‘Apply’ button
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Thanx is the guest engagement platform (digital experiences, personalization, loyalty, CRM) that helps retailers grow customer lifetime value predictably.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 4, 2024

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