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Staff Enterprise Systems Engineer

Hi, we're The Browser Company 👋 and we're building a better way to use the internet.

Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious.

To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens. With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply.

About The Role

At The Browser Company, we're building AI-powered browsers that transform how people work. As our first Enterprise Systems Engineer, you'll create the technical foundation that enables our team to build the future safely and securely. You’ll work alongside our Security and Operations teams to build the infrastructure that keeps our global team productive and secure. We're looking for a technologist who can create elegant, automated systems that scale with our team. From reimagining device management to building seamless access controls, you'll set the standard for how a modern tech company secures and supports its people. This is a critical time to be joining: The Browser Company is rapidly growing and we are facing brand new IT challenges with our future AI powered browser experiences.

Overall you will...

  • Design and implement endpoint security monitoring across Mac and Windows

  • Create automated systems for employee onboarding, access management, and offboarding that scale globally

  • Build RBAC and birth-right access policies that help team members to have the access they need to do their job with low amount of friction while maximizing least privilege

  • Develop secure device management solutions for our international team

  • Partner with Security to establish and monitor compliance controls

  • Automate routine IT tasks and establish an IT ticketing process to enable our team to focus on high-impact work

  • Create documentation and educational resources that help our team work securely

After 1 month you will...

  • Get onboarded onto the team and systems with an onboarding buddy

  • Receive a number of onboarding presentations on how we give each other feedback, the phases a startup goes through, our technical strategy, and more

  • Get familiar with our IT landscape and start identifying opportunities for automation

  • Ship your first automation improvements to common support requests

  • Build relationships with key partners across Security and Operations

  • Be regularly posting feedback about Arc in our #dogfooding channel

After 3 months you will...

  • Be the point person for device management and access control across the company

  • Understand our security landscape and be implementing improvements to our endpoint protection

  • Deploy new automated systems that make employee onboarding and access management seamless

  • Have a strong grasp on our IT needs and be driving the roadmap for key initiatives

  • Partner with Security to establish compliance controls that scale

  • Build self-service tools that empower our team to manage their own access

After 6 months you will...

  • Own our IT strategy and be setting the standard for corporate device security

  • Collaborate with engineering to build automated solutions that scale globally

  • Lead projects that transform how we manage employee lifecycle and access

  • Be interview trained and interviewing candidates for roles at The Browser Company

Qualification

  • 5+ years building and scaling IT systems at high-growth tech companies

  • Deep experience managing Mac-first environments, Windows experience is a plus!

  • You can write production-quality code for automation in Python, Bash, or similar languages

  • Experience with MDM Deployments at scale in particular Jamf and Intune

  • You’ve implemented and managed SSO Systems (Azure/Google/Okta) and SCIM to establish RBAC and birthright access controls to corporate assets

  • You’ve implemented and deployed a Zero Trust Architecture of the corporate environment.

  • You're pragmatic and know how to balance security with an excellent user experience

  • You communicate clearly and can partner effectively with teams across the company

  • You're excited to work in a fast-paced startup environment where you'll define and implement new systems

  • Most of our team is based in North American time zones and we require 4+ hours of overlap with Eastern Time Zone.

Compensation and Benefits

💰 With our flexible compensation model, employees have the ability to choose the cash-to-equity ratio that best suits their individual needs. Every offer we extend includes three options: a salary-optimized offer, an equity-optimized offer, and a balanced offer.

The annual salary range for this role is $150,000 - $200,000 USD. The actual salary range offered will vary based on experience level and interview performance.
đŸ§˜đŸ»â€â™€ïž In addition to a competitive salary and equity package, we provide every employee with the following benefits:

  • comprehensive benefits package with employee medical, dental, and vision - we cover 100% of premiums for employees, and up to 95% for dependents

  • 401k plan

  • flexible vacation policy - on average, our team members take between 15-20 vacation days a year, plus federal holidays (holidays vary by location)

  • remote-friendly working environment - our core working hours are 11 AM-2 PM Eastern Time

  • 12 weeks of paid parental leave

  • $1,500 USD home office stipend

  • Employees based in the US also receive additional services like free annual memberships to One Medical (where available), Talkspace, Teladoc, and HealthAdvocate

The Browser Company is a well-funded, ambitious startup of about 85 people (and growing!) who are passionate about building great products. We are a remote-first, distributed team, with the option to work in office in New York. We strongly support diversity and encourage people from all backgrounds to apply. 

🚙 To read more about what we value as a company, check out Notes on Roadtrips on our blog.

Average salary estimate

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What You Should Know About Staff Enterprise Systems Engineer, The Browser Company

Hey there! Are you ready to dive into the transformative world of tech as a Staff Enterprise Systems Engineer at The Browser Company? We’re on a mission to revolutionize how we use the internet with our innovative AI-powered browser, and we need someone just like you to build the infrastructure that makes it all possible! This isn’t just any job; it’s a chance to design and implement robust security systems while shaping the technical backbone of a cutting-edge startup. You will be collaborating with our Security and Operations teams, crafting automated systems for employee onboarding and device management, while ensuring seamless access controls that empower everyone on the team. You’ll also get to put your skills to good use by developing smart, scalable solutions that optimize productivity and keep our global team secure. At The Browser Company, we celebrate diversity and encourage applicants from different backgrounds to apply, because fresh perspectives make our innovations even brighter. If you have a passion for technology and a knack for problem-solving, you’ll fit right into our creative and vibrant culture. Plus, being a part of a rapidly growing company means you’ll not only be facing new IT challenges but also leading the charge in developing the next generation of browsing technology! So, if you’re excited to roll up your sleeves and become a key player in redefining how we connect online, let’s get to work together!

Frequently Asked Questions (FAQs) for Staff Enterprise Systems Engineer Role at The Browser Company
What does a Staff Enterprise Systems Engineer at The Browser Company do?

A Staff Enterprise Systems Engineer at The Browser Company is responsible for creating and managing the technical foundation that allows for safe and productive team collaboration. You will implement endpoint security measures, manage access controls, and lead initiatives to automate onboarding processes, ensuring that our global team operates securely and efficiently.

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What qualifications are needed for the Staff Enterprise Systems Engineer position at The Browser Company?

To qualify for the Staff Enterprise Systems Engineer role at The Browser Company, you should have at least 5 years of experience in building scalable IT systems at tech companies. Deep knowledge in managing Mac-first environments, coding in Python or Bash for automation, and experience with MDM systems like Jamf or Intune is essential. A solid understanding of SSO systems and Zero Trust Architecture is also crucial.

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How does The Browser Company support diversity in hiring for the Staff Enterprise Systems Engineer role?

The Browser Company actively promotes diversity and encourages candidates from various backgrounds to apply for the Staff Enterprise Systems Engineer role. Recognizing that diverse teams foster innovative ideas, they aim to build a workforce that represents a wide range of perspectives and experiences.

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What is the work environment like for the Staff Enterprise Systems Engineer at The Browser Company?

As a Staff Enterprise Systems Engineer at The Browser Company, you'll enjoy a remote-first, flexible working environment that adapts to your needs. The company thrives on collaboration and offers core working hours for optimal connectivity while supporting a healthy work-life balance.

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What are the key responsibilities of a Staff Enterprise Systems Engineer at The Browser Company?

Key responsibilities include designing security monitoring systems, automating employee onboarding and access management, partnering with Security on compliance, and developing self-service tools for the team. You'll also create documentation and resources that enable secure work practices, playing an essential role in the company's IT strategy.

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What kind of projects will the Staff Enterprise Systems Engineer tackle at The Browser Company?

The Staff Enterprise Systems Engineer will lead projects involving device management, security improvements, and the development of automated systems that facilitate employee onboarding. You’ll also work closely with cross-functional teams to make significant enhancements to IT processes and infrastructure.

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What is the salary range for the Staff Enterprise Systems Engineer position at The Browser Company?

The salary for the Staff Enterprise Systems Engineer at The Browser Company ranges from $150,000 to $200,000 USD annually, depending on factors such as experience and interview performance. The company offers a flexible compensation model, allowing you to choose between salary and equity options.

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Common Interview Questions for Staff Enterprise Systems Engineer
Can you describe your experience with managing IT systems at previous companies?

When discussing your experience, focus on specific examples where you successfully managed or scaled IT systems. Highlight any automation initiatives you led, technologies you implemented, and how you ensured secure network environments, especially in Mac-first systems.

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How do you prioritize security while maintaining user experience?

To answer this question, illustrate your understanding of balancing security and usability. Discuss strategies like implementing RBAC, the importance of user feedback in security policies, and how you've created user-friendly access controls in previous roles.

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What automation tools are you familiar with, especially in the context of IT management?

Share your experiences with specific automation tools and languages, such as Jamf, Intune, and coding in Python or Bash. Provide examples of how you've used these tools to improve efficiency and reduce manual workload in previous positions.

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How would you approach developing onboarding processes for a global team?

Discuss a systematic approach to developing automated onboarding processes that cater to a diverse, global workforce. Highlight methods you would implement for communication, training, and ongoing support that considers different time zones and regional requirements.

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What strategies do you use to stay updated with IT security trends?

Talk about methods you use to keep abreast of the latest security trends, such as attending conferences, participating in webinars, or following industry leaders on social media. Explain how you apply new knowledge to enhance security practices in your work.

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Can you explain your experience with SSO systems and how you’ve implemented them?

Detail your role in implementing SSO solutions, discussing the challenges you faced and how you overcame them. Clarify your methods for integrating systems like Azure, Google, or Okta within the existing IT landscape and ensuring user adoption.

Join Rise to see the full answer
Describe your experience with documentation and communication in tech roles.

Highlight your ability to create clear, concise documentation for technical processes and procedures. Discuss the importance of fostering open communication within teams, training methods you’ve used to educate staff about security, and collaboration with cross-functional teams.

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What are the key elements of a successful device management strategy?

Talk about the importance of maintaining an inventory of devices, implementing access policies that prioritize security, and the role of automation in effective device management. Explain how compliance, auditing, and user training contribute to a successful strategy.

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How would you handle a security breach in your IT environment?

Discuss your approach to incident response, emphasizing the importance of having a well-defined plan in place. Detail steps such as assessing the breach's scope, communicating promptly with relevant stakeholders, and working on restoration and preventive measures.

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How do you envision the role of technology evolving in helping tech teams become more productive?

Share your insights on the future of technology in enhancing productivity, discussing trends like automation, AI assistance, and self-service resources. Use examples from your experiences where implementing new technology has significantly improved workflow efficiency.

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The web browser is one of the most important tools we use — not just on our computers, but in our lives. The world has changed in the past 15 years, but our web browsers look and behave pretty much th...e same. We think it’s time to push the web b...

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