Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
WORK LOCATION: This hybrid role will require the incumbent candidate to come into a local Cigna office 3 days per week. Role is available in either New York City or Morris Plains, NJ.
The Sales Client Account Lead Analyst role is a key member of the Client and Growth Services organization, providing advanced professional input to complex Client Services geographically assigned local market book of business and projects for a designated region, while working collaboratively across the segment and matrix lines. This role manages a complex book of business and is accountable to proactively manage, respond and address complex inquiries through strategic service plans to facilitate results attainment for the client experience and net promoter score (NPS), persistency and overall customer growth. The Account Lead Analyst is also responsible to support and provide direction to more junior professionals utilizing in-depth professional knowledge and acumen to develop processes and procedures and monitor trends within Client Account Services.
The ideal candidate will have demonstrated experience and ability to manage a complex book engaging proactively with the client/broker, solving unique service issues and inquiries, ensure potential problems are averted, work autonomously and collaboratively, only requiring “expert” level technical support from others and both inform as well as effectively communicate internally and externally.
Responsibilities:
Qualifications:
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join Patsnap as an Account Manager to shape customer success and drive innovation in the Life Sciences vertical.
The New York Times is searching for a Client Success Manager to drive client retention through exceptional account management in advertising.
Join Privia Health™ as a Privia+ Success Associate and play a pivotal role in supporting physicians through data-driven solutions.
Step into a pivotal role at Peraton as the Director of Account Management, leading critical healthcare technology initiatives and fostering growth across key accounts.
Join Fortune Brands Innovations as a Senior Trade Compliance Specialist, where you'll manage trade compliance operations for a leading innovation company.
Join Symplicity as a Client Manager and play a key role in optimizing client success through personalized support and strategic guidance.
As a Senior Account Manager at connectRN, you will cultivate trusted partnerships in the healthcare sector while ensuring client success and satisfaction.
Looking for an experienced Social Media Account Manager to enhance client relationships and ensure service excellence remotely.
Join a leading petrochemical company as an Account Manager, where you'll cultivate client relationships and drive business growth.
As a key player at Zuora, the Sr Client Manager will drive growth by building trusted customer relationships and optimizing their business processes.
Evernorth Health Services is looking for a Senior Account Manager to oversee client accounts and ensure top-notch service and satisfaction.
Lonza is on the lookout for a skilled Director in Account Management to spearhead customer relationships and drive financial success in a remote setting.
Step into a pivotal role as an Account Manager at PermitFlow, where you can influence the future of construction permitting.
Cigna Healthcare is a world renowned, American multinational company dedicated to improving health and wellness. They are based in Bloomfield, Connecticut and offers Medicare and Medicaid products and health, life and accident insurance coverages.
109 jobsSubscribe to Rise newsletter