Records Administrator

As a Records Administrator at the City of Fort Worth, you will develop and implement a department-wide records management program, ensuring compliance with various recordkeeping requirements. Your key responsibilities include managing records storage and preservation practices, overseeing staff during records inventories, creating and maintaining retention schedules, and providing essential training to team members involved in records management.

To apply for the Records Administrator role at the City of Fort Worth, candidates must possess a Bachelor’s Degree in Library Science, Information Science, Records Management, or a similar field along with five years of increasingly responsible experience in records management. Preferred qualifications include familiarity with records management software like Laserfiche, advanced knowledge of federal and state recordkeeping laws, and certifications such as Certified Records Manager or Certified Information Professional.

The City of Fort Worth provides an attractive benefits package for Records Administrators, including 11 paid holidays, health benefits covering medical, dental, and vision, paid time off, and a pension plan. Additionally, the city fosters professional development opportunities to help its employees grow within their careers.

The Records Administrator at the City of Fort Worth is responsible for developing guidelines that adhere to federal and state laws, city charter, and city codes regarding record storage and management. By reviewing existing systems, validating record retention schedules, and collaborating with the City’s Records and Information Management Office, the administrator ensures that the department complies with all recordkeeping standards.

Successful Records Administrators at the City of Fort Worth should possess strong organizational and problem-solving skills, adaptability to evolving technologies, and proficiency in managing both electronic databases and traditional filing systems. Leadership experience and effective communication abilities are also critical for training staff and facilitating departmental record management processes.

In answering this question, reflect on specific systems you've worked with, like Laserfiche, and explain how you utilized them to improve records management processes. Share examples of how you ensured compliance with recordkeeping laws and assisted your team in adapting to new systems.

To effectively respond to this question, discuss your experience interpreting federal and state laws related to records management, and provide examples of how you established policies that aligned with these regulations. Emphasize your proactive approach to staying informed about changes in legislation.

Discuss your training methods, such as developing training materials or sessions specifically tailored to staff needs. Highlight a particular instance where your training improved compliance or efficiency and how you measured its success.

Use the STAR technique (Situation, Task, Action, Result) to detail a specific challenge you encountered. Emphasize your problem-solving skills and adaptability, and conclude with the positive outcome resulting from your actions.

Explain your strategies for prioritizing tasks, such as using management software or developing checklists. Discuss how you've balanced competing priorities in past roles while ensuring compliance with records retention schedules.

Choose a specific project where you identified gaps or inefficiencies in a records management system. Outline the steps you took to implement solutions and the impact these improvements had on operations.

Discuss the importance of compliance, accessibility, and the need for regular reviews of retention schedules. Highlight how you've incorporated these elements into your previous roles to ensure an effective records management program.

Provide insight into your experience with both electronic and hardcopy record management, emphasizing any challenges you've faced with transitioning between the two and your strategies for effectively managing both formats.

Talk about your familiarity with best practices and regulations surrounding data privacy and security. Provide specific examples of how you implemented measures to safeguard sensitive information in past roles.

When answering this question, share your enthusiasm for public service and your passion for records management. Highlight your alignment with the city’s values such as diversity and community service, and how you believe your skills can contribute to the city’s mission.