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Sr. IT Technical Support Analyst - Desktop Engineering  image - Rise Careers
Job details

Sr. IT Technical Support Analyst - Desktop Engineering

The City of Fort Worth is looking for a Sr. IT Technical Support Analyst to join their IT Solution Department. This role is essential for managing desktop endpoints across various departments.

Skills

  • Technical support
  • Troubleshooting
  • Desktop management
  • Application packaging
  • Networking

Responsibilities

  • Identify and lead team projects
  • Advanced troubleshooting for desktop and application-related issues
  • Build, maintain, and distribute application packages using Intune/SCCM
  • Manage and track problem tickets for endpoints
  • Manage and track application/OS rollouts
  • Update VDI templates
  • Build documentation and keep supporting teams informed on environment changes

Education

  • Bachelor’s degree in Computer Science or related field

Benefits

  • 11 Paid Holidays
  • Medical, Dental, Vision
  • Paid Time Off
  • Pension Plan
  • Professional Development Opportunities
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$93217 / YEARLY (est.)
min
max
$81058K
$105376K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$81,058/yr - $105,376/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
February 18, 2025

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