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Infrastructure Engineer II

Equal Opportunity and Nondiscrimination Statement                                    

In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases.

Location:

Claremont, CA

Job Posting Title:

Infrastructure Engineer II

Job Details and Requirement:

BASIC FUNCTION:

The Infrastructure Engineer II will be responsible for managing and maintaining the organization's network, cloud, data center, connected devices – such as cameras, way-finding displays, and the like, support, and vendor management.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

  • Manage and maintain the organization's network infrastructure, including switches, routers, firewalls, and wireless access points.
  • Administer and maintain the cloud and data center infrastructure, including servers, storage, and backup systems.
  • Maintain and troubleshoot connected devices, such as cameras, way-finding displays, and the like.
  • Provide support to end-users and other IT teams to resolve infrastructure-related issues.
  • Collaborate with other IT teams to plan and implement infrastructure projects and upgrades.
  • Maintain vendor relationships and contracts for infrastructure-related services and products.
  • Develop and implement infrastructure policies, procedures, and standards to ensure the security, availability, and reliability of infrastructure services.
  • Maintain business partner relationships with a portfolio of assigned organizational units to understand their needs within this responsibility domain and meet their requirements.
  • Perform other duties as assigned.

QUALIFICATION STANDARDS & SKILLS:

EDUCATION: Bachelor’s degree in Arts or Sciences with preference for significant background in Information Technology, Computer Science, or related fields, OR equivalent experience.

EXPERIENCE: Minimum of 2 years of experience in IT, preferably in infrastructure management, systems, or support – preferably in higher education.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:  

  • Knowledge of network infrastructure, data center infrastructure, and connected devices.
  • Knowledge of infrastructure monitoring and management tools, such as SolarWinds, and VMware vSphere.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work independently and as part of a team.

REQUIRED HOURS: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Regular hours may vary due to the needs of the College or division. Some evening and/or weekend work may be required to support campus programs and activities. Occasional requirements to work outside of standard business hours may be required to ensure timely responsiveness to our college community.

CLASSIFICATION AND STATUS:  This is a full-time, 12-month, year-round, exempt-level, benefits-eligible position. This position is eligible for a $100.00 per month cell phone allowance.

Supervisor – AB1825: No
Mandatory Reporter – CA Penal Code: Yes
Responsible Employee – Title IX: Yes
Campus Security Authority – The Clery Act:   Yes

PHYSICAL REQUIREMENTS: Normal physical job functions performed within a standard office environment include reaching, fingering, grasping, talking, hearing, seeing, and repetitive motions. May occasionally lift/push/pull items up to 20 lbs.      

SUPERVISORY RESPONSIBILITY: No

SALARY RANGE: $70,000 - $78,000 per year

GROOMING AND APPEARANCE:  The Claremont Colleges seek to maintain a neat and professional image at all times.  

BACKGROUND CHECK:  The successful candidate will be required to undergo a full consumer background check.  Certain positions will require the successful completion of a post-offer physical agility test.  Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with the requirements cited in this job description.

ADA/OSHA: This job description defines the essential or fundamental job duties of this position.  It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others.  It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.  

DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.  When duties and responsibilities change and develop over time, accordingly the College reviews this job description on a periodic basis and make changes of business necessity.

AT-WILL EMPLOYMENT:  Employment with the College is “at-will” meaning that the terms of employment may be changed with or without notice, with or without cause, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work.  There is no agreement express or implied between the College and you for continuing or long-term employment. While the College has every hope that employment relationships will be mutually beneficial and rewarding, employees and the College retain the right to terminate the employment relationship at will, at any time, with or without cause.  The President is the only person who can modify or alter the at-will employment relationship.

Claremont McKenna College hires and promotes individuals on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic characteristic or information, military and veteran status, or any other characteristic protected by state or federal law.  Inquiries may be directed to the Director for Human Resources, 528 N. Mills Avenue, Claremont, California 91711-4015, (909) 621-8490.  All applicants must complete and submit an online application to be considered for an open position.

Employment is contingent upon new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States, applicant's acceptability for positions requiring use of a college vehicle is contingent upon a driving record acceptable to the College's automobile liability insurance. Promotion from within is encouraged whenever qualified employees of Claremont McKenna College are available. Interested employees of the College are urged to contact the Office of Human Resources if qualified for any open position. Please do not contact departments directly.

Disability Accommodations                                                                                    

In compliance with applicable laws ensuring equal opportunities to qualified individuals with a disability, CMC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual (applicant or employee) with a disability if the disability affects the performance of essential job functions, unless the accommodation results in an undue hardship for the College. Employment decisions are based on the merit and not an individual’s disability.               

An applicant or employee who requires an accommodation should contact the immediate supervisor and the Human Resources Office. If multiple accommodations are identified that do not pose an undue hardship for the College, the selection of an accommodation will be at CMC’s discretion. To request disability accommodation for any part of the application or hiring process, please contact Human Resources at (909) 621-8490 or hr@cmc.edu for assistance.

Average salary estimate

$74000 / YEARLY (est.)
min
max
$70000K
$78000K

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What You Should Know About Infrastructure Engineer II, The Claremont Colleges

At Claremont McKenna College, we're on the lookout for a dynamic Infrastructure Engineer II to join our IT team! You'll be at the heart of maintaining and enhancing our network, cloud, and data center infrastructure. This is a fantastic opportunity to utilize your skills in managing switches, routers, and firewalls while also troubleshooting connected devices like cameras and displays. Collaborating with various IT teams, you'll play a crucial role in infrastructure projects and upgrades, ensuring smooth operations for our community. We're looking for someone with a Bachelor’s degree in a related field or equivalent experience and at least two years in infrastructure management or support—preferably in a higher education setting. If you have knowledge of infrastructure monitoring and management tools, solid problem-solving skills, and a knack for communication, this position might be perfect for you. Alongside a competitive salary of $70,000 - $78,000 per year and benefits like a monthly cell phone allowance, we foster an inclusive environment where professional growth is prioritized. Join us at Claremont McKenna College and help shape the future of our technological landscape!

Frequently Asked Questions (FAQs) for Infrastructure Engineer II Role at The Claremont Colleges
What are the essential responsibilities of an Infrastructure Engineer II at Claremont McKenna College?

As an Infrastructure Engineer II at Claremont McKenna College, you'll manage and maintain the network infrastructure, including vital components like switches and routers. You will oversee cloud and data center management, troubleshoot connected devices, and provide support to other IT teams. Furthermore, your role will involve developing policies to ensure the security and reliability of our infrastructure services.

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What qualifications do I need to apply for the Infrastructure Engineer II position at Claremont McKenna College?

To qualify for the Infrastructure Engineer II position at Claremont McKenna College, you should have a Bachelor’s degree in a relevant field or equivalent practical experience, along with at least two years in infrastructure management or IT support, preferably in an educational setting. Familiarity with network infrastructure and management tools is also important.

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What technical skills are required for the Infrastructure Engineer II role at Claremont McKenna College?

Candidates applying for the Infrastructure Engineer II position should possess strong technical skills, including knowledge of network infrastructure, data center operations, and familiarity with management tools like SolarWinds and VMware vSphere. These skills will be vital in ensuring the functionality and reliability of our technological resources.

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What type of work environment can I expect as an Infrastructure Engineer II at Claremont McKenna College?

Claremont McKenna College offers a collaborative and inclusive work environment for the Infrastructure Engineer II role. The standard work hours are Monday through Friday, but some flexibility is expected, including occasional evening or weekend work to address campus needs. You’ll be part of a team that values professional growth and supports a diverse workplace.

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What are the potential career advancements for an Infrastructure Engineer II at Claremont McKenna College?

As an Infrastructure Engineer II at Claremont McKenna College, there are multiple pathways for career advancement, including opportunities to step into senior engineering roles, project management, or specialized technical positions. The college encourages internal mobility, providing a supportive environment for career growth and development.

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Common Interview Questions for Infrastructure Engineer II
Can you explain your experience with network infrastructure management?

When asked about network infrastructure management, provide specific examples of your experience managing devices like routers and switches. Discuss how you ensured network reliability and addressed issues, showcasing any specific tools you've used to improve network performance.

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What methodologies do you apply for troubleshooting connected devices?

To answer this question, describe your systematic approach to troubleshooting connected devices. Highlight the steps you take to identify and resolve issues, and mention any tools or software you're familiar with that aid in device management.

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How do you prioritize tasks when managing multiple IT projects?

A great approach to this question is to discuss your organizational skills, such as using project management tools to clearly outline tasks. Explain how you assess priorities based on urgency and impact, ensuring that critical tasks are addressed promptly.

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Can you detail a time when you had to collaborate with other IT teams?

Share a specific instance where successful collaboration led to project completion. Emphasize your communication skills and how working with others enhanced the project's quality, showcasing your ability to contribute positively to a team dynamic.

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What experience do you have with infrastructure monitoring and management tools?

When discussing your experience with infrastructure monitoring tools like SolarWinds and VMware vSphere, mention specific scenarios where you applied these tools. Explain how they helped you manage performance and troubleshoot issues effectively.

Join Rise to see the full answer
Describe your experience with cloud and data center management.

Provide a detailed account of your work with cloud technologies and data center environments, including the types of services you've supported. Discuss any specific projects or systems you've managed and the skills you utilized to maintain them.

Join Rise to see the full answer
What steps do you take to ensure the security of network infrastructure?

To answer this question, mention best practices such as configuring firewalls, implementing security protocols, and conducting regular audits. Wrap up by highlighting the importance of keeping up with cybersecurity trends and adapting your strategies as needed.

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How do you handle end-user support for infrastructure-related issues?

Discuss your approach to providing end-user support, including listening to user concerns and troubleshooting methodically. Mention how you prioritize issues based on their impact on operations and strive to provide solutions that enhance user satisfaction.

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Can you tell us about a significant learning experience in your IT career?

For this question, reflect on a challenging situation that helped you acquire new skills or knowledge. Explain how you handled it, what you learned, and how it's contributed to your professional growth in the IT field.

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What are your expectations of the role of Infrastructure Engineer II?

When asked about your expectations, share what you hope to achieve in the Infrastructure Engineer II role, such as contributing to innovations within the college’s IT services and growing your technical expertise and leadership capabilities.

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EMPLOYMENT TYPE
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DATE POSTED
April 4, 2025

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