Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:
Unlock Your Potential in the Thriving Credit Repair Industry!
Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.
About Us:
The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.
Summary:
As an IT Junior Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our IT systems and infrastructure are running smoothly.
What you'll be Doing
👉 Provide Support to all company Departments with BYOD Devices
👉 Remotely onboarding and Offboarding employees following protocols
👉 Build and Validate SOPs
👉 Provide technical support to customers via phone, email, and chat
👉 Troubleshoot and resolve technical issues related to operating systems, software applications, and hardware
👉 Manage and maintain IT systems and infrastructure, including password management, license control, and device management
👉 Troubleshoot and resolve network issues, including network connectivity and routing problems
👉 Support Microsoft Azure and other cloud-based services
👉 Collaborate with other teams to resolve complex technical issues
👉 Stay up-to-date with the latest technologies and trends in the IT industry
👉 Collaborate and manage vendor relations
What we are looking for:
What's in it for you!
Founded in 2009, The Credit Pros ( http://www.thecreditpros.com) works with mortgage lenders, homebuilders, auto dealerships, and consumers to help them identify problems on their credit report and get those repaired. They offer a wide range of se...
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