Bilingual Field Case Manager (1099) -Corpus Christi, TX

As a Bilingual Field Case Manager at The IMA Group, your primary responsibilities will include managing medical case management, coordinating with patients and healthcare providers, assessing treatment plans, and ensuring timely communication with insurance carriers and employers. You'll also participate in job site evaluations and provide recommendations to support the recovery process for individuals with workplace injuries.

To apply for the Bilingual Field Case Manager position at The IMA Group, candidates must possess a Registered Nurse (RN) qualification, at least three years of experience in Workers' Compensation Case Management, and malpractice liability insurance. Additionally, being bilingual and having proficiency in technology are crucial for effective communication and efficient case management.

The Bilingual Field Case Manager role at The IMA Group is a contract position operating on a 1099 basis. This means that while it offers flexibility in terms of hours and location, it does not come with the traditional full-time employment benefits. It’s suitable for those looking for independent work arrangements.

The IMA Group is committed to making a difference in the community by ensuring individuals with workplace injuries receive the medical care they need. As a Bilingual Field Case Manager, you will directly contribute to this mission by facilitating efficient communication among all parties involved and ensuring the best possible care and support for the injured workers.

Key skills required for the Bilingual Field Case Manager position at The IMA Group include strong communication skills in both English and Spanish, proficiency in case management and treatment assessment, the ability to prioritize and develop cost-effective care strategies, and good technology proficiency to handle case management software efficiently.

The work environment for a Bilingual Field Case Manager at The IMA Group is dynamic and collaborative. You'll spend time coordinating with various stakeholders, including healthcare providers, employers, and insurance carriers. As this position operates independently, you can enjoy flexibility while working towards a common goal of aiding individuals recovering from workplace injuries.

Yes, there are opportunities for career growth as a Bilingual Field Case Manager at The IMA Group. With continued professional development and the chance to work across multiple divisions, you can expand your expertise in case management and potentially take on more advanced roles within the organization.

In your response, be sure to highlight specific cases you have managed, the challenges you faced, and how you overcame them. Discuss your approach to assessing treatment plans and ensuring timely communication with all involved parties.

Explain your conflict resolution strategy. Mention your method of maintaining open communication, seeking to understand the perspectives of each party, and working towards a mutually beneficial solution while prioritizing the well-being of the injured worker.

Discuss the tools and methods you use, such as case management software, regular follow-ups, and scheduled evaluations. Emphasize your proactive approach to ensure you can effectively prioritize tasks and handle multiple cases simultaneously.

Provide insights into the criteria you consider based on medical necessity, cost-effectiveness, and the individual needs of the patient. Discuss how collaborating with physicians and referring sources contributes to your evaluation process.

Share a specific scenario where you implemented a cost-effective strategy that resulted in favorable outcomes for both the patient and the insurance provider. Emphasize your analytical skills in assessing options and supporting your recommendations with data.

Articulate the benefits of being bilingual in enhancing communication effectiveness with patients, especially in diverse communities. Highlight how this skill contributes to the overall recovery process and facilitates a better understanding of patient needs.

Share the resources you rely on, such as industry journals, professional networks, and continued education courses. Emphasize your commitment to staying informed to ensure compliance and provide the best care to your clients.

Discuss the software applications or organizational strategies you employ to keep track of your cases, such as electronic health records or personal task management systems, and how they help you remain efficient and effective.

Provide a brief overview of the case, your role, and the approach you took to address the challenges. Focus on your decision-making process, communication, and collaboration with stakeholders to achieve a positive outcome.

Discuss your passion for helping others, the value you see in The IMA Group’s mission, and how your personal and professional values align with the company culture and objectives.