Account Manager, EV Charging (Canada)

About us   

The Mobility House is shaping the zero emissions future of energy and mobility. Our resilient charging technology makes EV charging reliable and flexible, and provides drivers the freedom of zero emissions, zero cost charging. We integrate flexible charging with energy systems to stabilize the electrical grid and free it from fossil fuels. Across Europe, Asia-Pacific, and North America, The Mobility House currently manages more than 2,000 EV fleet charging facilities, charges hundreds of thousands of electric vehicles, and trades power from more than 100 MWh of energy storage.  TMH has over 200 employees across its operations in Belmont, CA, Montreal, QC, Munich, Paris, Zurich, and Singapore. For more information visit our website.    

About the role   

This candidate will take ownership of key account relationships, driving the successful growth and management of TMH’s partnerships with electric vehicle (EV) charging partners across North America. Leveraging strong communication skills, industry knowledge, and an understanding of public agency operations, the ideal candidate will navigate complex processes and engage confidently with stakeholders. 

If this sounds like you and you are inspired by the vision of an emissions-free future, we would love to speak with you! You can expect a diverse team, a wide variety of challenges and the spirit of a shared vision. 

Responsibilities 

• Be accountable for the health and growth of TMH’s relationship with key accounts, including public agencies such as transit authorities. 

• Meet recurrently with the counterparts of your assigned partner and customer accounts, including regular in-person meetings. 

• Identify new opportunities within your accounts, developing the prospect of new projects until agreements are signed. 

• Oversee contract negotiation and execution, while collaborating with other teams to capture, track and plan for unique contract requirements. 

• Interface across internal teams to ensure excellent service for our customers & partners, acting as their advocate. 

• Gather product feedback from your assigned accounts and escalate internally, tracking progress towards deliverables and communicating back to key stakeholders.

• Ensure key partners & customers are aligned on project expectations, effectively addressing project challenges as they arise.

• Educate and train key stakeholders regarding The Mobility House's products and services.

• EV or energy knowledge: Your knowledge of EV or energy technology, industry challenges and opportunities enable you to hold a professional conversation with sophisticated & knowledgeable stakeholders. 

• Experience working with public sector organizations: You have a strong understanding of public agencies, such as transit authorities, and a proven ability to navigate their complex bureaucratic processes. 

• Relationship builder: Building and managing robust relationships is second nature to you. You rely on exceptional written and verbal communication skills to engage in constructive dialogue and facilitate mutually beneficial outcomes. 

• Exceptional organizational skills: Creating and maintaining a structured work environment comes easy to you. You manage tasks efficiently, re-prioritizing a shifting workload as needed, while maintaining attention to detail. 

• Proactive: You thrive in a fast-paced environment, welcome rapid change and demonstrate both discipline and initiative. You collaborate well with others but also work autonomously without direction. 

• Travel: You are willing and able to travel across North America up to 30% of the time. 

Bonus points 

• Passion for public transportation. 

• Experience with complex infrastructure projects. 

• Experience with contract negotiation and key contract components. 

• Ability to grasp technical and product concepts quickly. 

• Electrical knowledge and energy management fundamentals.
• Experience with Salesforce.

• Competitive compensation – $90,000-$125,000 CAD, plus 12 paid holidays, 22 days PTO, and paid parental leave (Offer details contingent on a range of factors, including skills, qualifications, experience, and candidate location)  

• Growth opportunity – exposure to crucial new industry, international partners, and senior leaders  

• Team building – we host company-wide retreat 2x a year + annual team off-sites  

• Open feedback culture – we want to grow as people and help each other to do the same   

• Learning opportunities – this is a burgeoning industry, and you’ll gain new knowledge and skills every day   

• Diversity – our small, multicultural team is passionate about The Mobility House’s mission