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Sales Engineer (EV Charging)

About us 

The Mobility House (TMH) is shaping the zero emissions future of energy and mobility. Our resilient charging technology makes EV charging reliable and flexible, and provides drivers the freedom of zero emissions, zero cost charging. We integrate flexible charging with energy systems to stabilize the electrical grid and free it from fossil fuels.  

Across Europe, Asia-Pacific, and North America, The Mobility House currently manages more than 2,000 EV fleet charging facilities, charges hundreds of thousands of electric vehicles, and trades power from more than 100 MWh of energy storage. TMH has over 200 employees across its operations in California, Montreal, Munich, Paris, Zurich, and Singapore. For more information visit our website

The Role 

The Sales Engineer will contribute to TMH’s business development efforts by being the subject matter expert for our ChargePilot product line, both internally (colleagues) and externally (clients and partners). This includes providing technical consulting throughout the sales process, product demos, presentations and solution-oriented framing of RFX questions.  

The Sales Engineer will engage with customers via all methods of communication and must be comfortable presenting technical concepts in a friendly and open manner. Based on the charging infrastructure needs of our customers & our technical capabilities, the Sales Engineer will assess the viability of new potential projects and propose technical solutions to overcome their obstacles. 

This role requires flexibility, adaptability and a curiosity to face the evolving concepts and challenges of a high-growth startup in a nascent market.  

  

Responsibilities 

  • Attend meetings as a technical product SME, responding to questions about the TMH ecosystem relating to hardware, software, and electrical concepts. 
  • Meet with customers, uncover their needs & challenges by asking questions & listening, then recommend the best TMH solutions to achieve their goals 
  • Support RFP responses & other proposal documents, by writing & gathering technical materials, in collaboration with our proposal manager 
  • In collaboration with the Product team, produce and maintain technical documentation for internal teams 
  • Participate in remote monthly technical sales trainings by helping to select topics, create presentation materials, lead sessions and respond to questions 
  • You are a self-starter with a can-do attitude and passion for cleantech ready to spearhead diverse and large-scale projects 
  • At least two years of experience in a similar role, working directly with companies to review, select and design technical/electrical solutions 
  • Proficiency with electrical and mechanical drawing sets 
  • Familiarity with low voltage electrical equipment and or embedded systems (PLC) concepts. 
  • Engineering education, ideally electrical 
  • Impeccable communication skills, verbally and in writing, including a track record of relaying complex, technical concepts to non-technical audiences 
  • Ability to identify customers' needs and pain points through any communication method, and frame the benefits of our solutions in a way as to support closing a sale 
     

Bonus points 

  • Years of work experience in the energy or automative sectors or, ideally, the EV charging industry 
  • Experience with the Canadian electrical grid & code, even better if you also have familiarity with the American grid 
  • Exposure to hybrid charging solutions (local and cloud), especially those involving both software and hardware, including IoT devices 
  • Experience with complex networking/IT setups 
  • A track record of participating in the sales process, including identifying customer needs, and compellingly communicating a product solution 
  • Competitive compensation – $80,000-$105,000 CAD (including bonuses), plus 12 paid holidays, 22 days PTO, and paid parental leave (Offer details contingent on a range of factors, including skills, qualifications, experience, and candidate location)  
  • Growth opportunity – exposure to crucial new industry, international partners, and senior leaders  
  • Team building – we host company-wide retreat 2x a year + annual team off-sites  
  • Open feedback culture – we want to grow as people and help each other to do the same   
  • Learning opportunities – this is a burgeoning industry, and you’ll gain new knowledge and skills every day   
  • Diversity – our small, multicultural team is passionate about The Mobility House’s mission 

 

Full time 

Remote - Canada 

Average salary estimate

$92500 / YEARLY (est.)
min
max
$80000K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Engineer (EV Charging), The Mobility House

Are you ready to drive the change in the electric vehicle (EV) charging landscape? The Mobility House (TMH) is on the lookout for a dynamic Sales Engineer to join our innovative team, where you'll play a key role in shaping a sustainable future of energy and mobility. In this position, you'll be the go-to expert for our ChargePilot product line, working closely with both internal teams and external clients to navigate the exciting world of EV charging. You'll have the chance to conduct technical consulting, deliver engaging product demonstrations, and provide insightful presentations that clearly outline how our solutions can address the unique challenges of our customers. As you engage with a variety of stakeholders, your strong communication skills will shine as you translate complex technical concepts into relatable solutions. Your background in electrical engineering, combined with your hands-on experience with electrical solutions, will empower you to evaluate new project potentials and craft tailored approaches for our clients. This role is ideal for someone who thrives in fast-paced, high-growth environments and is eager to learn and adapt as the industry evolves. Join us in this full-time, remote position and help us lead the charge toward a cleaner, more sustainable world with TMH!

Frequently Asked Questions (FAQs) for Sales Engineer (EV Charging) Role at The Mobility House
What are the key responsibilities of a Sales Engineer at The Mobility House?

As a Sales Engineer at The Mobility House, your principal responsibilities will include serving as a subject matter expert for the ChargePilot product line, conducting technical consultations, and engaging in presentations and demos for clients. You will need to attend meetings to address client questions about our ecosystem, assess customer needs, and recommend solutions that align with their chargers and infrastructure goals.

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What qualifications do I need to apply for the Sales Engineer position at The Mobility House?

To be eligible for the Sales Engineer role at The Mobility House, you should ideally possess an engineering degree with a focus on electrical engineering. Additionally, you will need at least two years of relevant experience in a similar role, showcasing your ability to work directly with companies on technical and electrical solutions. Proficiency with electrical and mechanical drawing sets, along with impressive communication skills, is critical to succeed in this position.

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What is the anticipated salary range for the Sales Engineer role at The Mobility House?

The anticipated salary range for a Sales Engineer at The Mobility House is between $80,000 and $105,000 CAD, which also includes bonuses. Note that the exact compensation package will vary based on several factors, including your skills, qualifications, experience, and location.

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What growth opportunities are available for Sales Engineers at The Mobility House?

Sales Engineers at The Mobility House can look forward to significant growth opportunities, including exposure to a rapidly evolving industry, international partnerships, and the chance to work closely with senior leaders. You'll continually expand your knowledge and skills in this burgeoning field, helping shape the future of the EV charging industry.

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How does The Mobility House support team building and culture?

At The Mobility House, we emphasize a strong team-building culture, hosting company-wide retreats biannually and annual team off-sites. We foster an environment of open feedback and collaborative growth, ensuring that our multicultural team embraces The Mobility House's mission while developing personally and professionally.

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Common Interview Questions for Sales Engineer (EV Charging)
How do you handle presenting technical concepts to non-technical audiences as a Sales Engineer?

When presenting technical concepts to non-technical audiences, I focus on simplifying the language and using relatable analogies. I ensure that I emphasize the benefits and how our solutions address specific clients' challenges, thus making the technical details more accessible and understandable for everyone involved.

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Can you describe a time when you successfully identified a customer's needs in a previous sales role?

In a previous role, I conducted a series of in-depth meetings with potential clients, using active listening techniques to uncover their specific pain points. By asking targeted questions, I was able to gain insights that led me to propose tailored solutions, ultimately resulting in a successful sale and long-term partnership.

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What strategies do you use to stay updated on the rapidly changing EV charging landscape?

I stay updated on the EV charging landscape by actively following industry journals, engaging in webinars, and participating in relevant conferences. Networking with peers and collaborating with industry experts also allows me to share knowledge and learn from others' experiences, keeping me well-informed about emerging trends and technologies.

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What do you consider your biggest achievement as a Sales Engineer?

My biggest achievement as a Sales Engineer was leading a collaborative project that transitioned a significant client to a sustainable energy solution, which not only improved their operational efficiency but also enhanced their reputation in the market. Successfully navigating technical challenges and collaborating with cross-functional teams to achieve this goal was incredibly rewarding.

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How do you approach technical documentation for internal teams?

I approach technical documentation by ensuring clarity and accessibility for all team members. I collaborate closely with the product teams to gather accurate information, and I prioritize creating concise, clearly structured documents that make it easy for team members to find the information they need quickly.

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How do you manage competing priorities when working with multiple customers?

I manage competing priorities by prioritizing tasks based on urgency and impact. Using project management tools, I create a structured plan that allows me to allocate time effectively and maintain open communication with customers to set expectations regarding timelines and deliverables.

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Can you give an example of how you adapted to a challenging situation in a sales environment?

In a previous role, a major client raised concerns about the feasibility of our proposed solution at the last minute. I quickly organized a meeting with our technical team to address their concerns and adapted our approach. I prepared a new proposal that incorporated their feedback, demonstrating our commitment to their needs and successfully preserving the partnership.

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Describe a time when you successfully closed a difficult sale.

I once faced a challenge with a client skeptical about our solution’s ROI. I organized a detailed analysis that outlined potential cost savings and presented it alongside case studies from similar clients. By addressing their concerns directly and showing tangible results, I gained their trust and successfully closed the sale.

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What role do you see yourself in within the team at The Mobility House?

I envision myself as a collaborative bridge between technical and sales teams, using my experience to ensure that customer needs are met while also providing valuable insights to product development. I aim to foster a team spirit where we continuously share knowledge and innovate together to tackle challenges in the EV charging industry.

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How do you ensure your solutions are effectively communicated and understood by your team?

To ensure effective communication of solutions to my team, I utilize visual aids and clear documentation during presentations. I encourage feedback and questions to clarify any misunderstandings, and I hold follow-up sessions to reinforce concepts and check for alignment on the proposed solutions.

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The Mobility House's mission is to create an emissions-free energy and mobility future. Since 2009, the company has developed an expansive partner ecosystem to intelligently integrate electric vehicles into the power grid, including electric vehic...

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Full-time, remote
DATE POSTED
December 27, 2024

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