Seasonal Event Staff

As a Seasonal Event Staff at The Trustees of Reservations, you'll be involved in a variety of tasks that are essential for the success of our events. Your primary responsibilities include setting up and taking down event infrastructure, assisting with vehicle parking, and ensuring cleanliness throughout our properties. You will also provide exceptional customer service to visitors and communicate professionally with team members and management. This role is perfect for those who enjoy a dynamic environment and have a knack for engaging with the public.

To apply for the Seasonal Event Staff position at The Trustees, you'll need to be available to work weekends and holidays during the summer season. While previous experience in a fast-paced, team-centered environment is preferred, we encourage all applicants to apply, even if they don’t meet every requirement. Physical capabilities such as the ability to stand for long periods, lift up to 60 lbs, and work outdoors in variable conditions are essential for this role.

As a Seasonal Event Staff member at The Trustees of Reservations, you can expect to work approximately 15 hours per week. This limited, non-exempt position typically requires weekend, holiday, and evening availability during the bustling summer season, making it a fantastic option for those looking to gain experience in event support while enjoying the outdoors.

The Seasonal Event Staff at The Trustees assist with a wide range of events that take place throughout the season. This includes community events, educational programs, and special celebrations aimed at engaging visitors with our beautiful properties. Each event offers unique challenges and experiences, allowing you to contribute positively to the visitor experience while enjoying the beauty of nature and history.

Working as a Seasonal Event Staff at The Trustees comes with several benefits. Employees gain access to free and discounted admissions and memberships to over 50 nearby museums and cultural institutions. You’ll also enjoy discounts on event tickets and merchandise at our stores and properties, not to mention the incredible experience of connecting people with nature and history while being part of a dedicated team!

When answering this question, focus on a specific instance where you went above and beyond to assist a customer or guest. Highlight how you identified their needs, the actions you took, and the positive outcome that resulted. Emphasize the importance of communication and empathy, especially in a dynamic role like Seasonal Event Staff.

In your response, outline strategies you employ to remain calm and focused under pressure. Discuss how you prioritize tasks, communicate with team members, and maintain a positive attitude. Provide an example if possible, demonstrating your problem-solving skills and teamwork in maintaining a successful event atmosphere.

Highlight your understanding of key qualities such as teamwork, customer service orientation, and adaptability. Explain how these traits contribute to creating a welcoming environment at The Trustees. Back up your answer with personal experiences that illustrate how you've exhibited these qualities in past roles.

In your response, walk through your preparation steps, from understanding the event requirements to coordinating with team members for efficient setup. Mention the importance of checking the weather, ensuring safety, and maintaining a professional demeanor when interacting with guests during setup.

Share your passion for conservation and how it aligns with The Trustees' mission. Discuss specific aspects of their work that excite you, such as engaging the public with nature, participating in innovative events, or contributing to the preservation of beautiful locations.

Explain your strategy for maintaining clear communication, such as using hand signals, designated meeting points, or technology when applicable. Provide examples of how effective communication has led to problem-solving or enhanced teamwork in previous experiences.

Discuss previous roles where you had to meet physical demands and how you managed your energy and health to succeed. Mention specific tasks that required strength or endurance, and emphasize your readiness to handle similar challenges at The Trustees.

Outline your approach to conflict resolution, stressing the importance of empathy and active listening. Discuss how you would assess their concern, respond accordingly, and work to find a solution or direct them to a manager if necessary.

Identify techniques that keep you engaged, such as setting small goals, listening to music, or reminding yourself of the satisfaction that comes from contributing to a successful event. Highlight your ability to maintain a positive attitude and stay focused on the larger mission.

Affirm your willingness and readiness to work in different weather conditions. Discuss any past experiences in outdoor environments, the importance of properly dressing for the conditions, and how you maintain safety while completing tasks.