Third Party Warehouse Manager

Job Location: Somerset, NJ

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role

As the Third Party Warehouse Specialist, you will be responsible for the governance and management of external warehouse operations linked to the Somerset/USDA network. This a brand new role that is open due to organic growth and new product launches.

You will provide overall focus and concentration on improvements and projects, such as: new site(s), EDI capability enhancements with external providers, and others.

Main Responsibilities:

Management/Coordination

• Responsible for managing inbound/outbound capacity constraints at all relevant locations and coordinating with Import and Planning team members as well as third parties to ensure deliveries are being handled as quickly and efficiently as possible
• Coordinate with third parties and Ferrero Quality, when necessary, to ensure any inbound exceptions and/or audit findings are called out/streamlined and handled in a safe, quick and efficient manner
• Host regular meetings with key stakeholders from each location as well as members of the Ferrero team(s), to review operations, identify areas that may need attention and/or opportunities for improvement
• Collaborate with Ferrero Planning teams to ensure forecasts are being shared and any/all storage capacity constraints and related issues are identified and called out in a timely manner

Audit/Controlling

• Responsible for budget preparation and cost tracking across all relevant locations
• Oversee invoice validation/processing to ensure rates are being respected and monitor costs across all relevant locations
• Control and ensure correct systemic and physical movements/adjustments performed in both 3PL and Ferrero systems
• Coordinate any inventory movements and data collection process for any product recalls
• Visit/audit external locations (min. 2x each/year) to ensure compliance with the Ferrero policies/standards (travel ~25-35%)

Reporting/performance analysis

• Create and follow KPIs and reports to track and improve current warehouse service levels and processes
• Train and monitor both inventory and warehouse analysts’ performance across all relevant areas/locations, including weekly reconciliations
• Responsible for regular inventory reports (weekly/monthly/yearly)

Continuous improvement

• Identify and provide direction for inventory related, as well as other operational issues (i.e., imports, transfers, temperature storage, etc.) as they arise with third party providers, involving IT or adjusting processes if/when necessary
• Responsible for overseeing destruction orders at third party warehouses (approval, instruction and witness of physical destruction, when necessary)
• Identify and lead continuous improvement initiatives, when/where possible

Who we are looking for:

• Bachelor’s degree in Supply Chain preferred
• Relevant experience in Lean Six Sigma preferred
• Minimum 4+ years of warehouse/network management experience
• Advanced knowledge of the Supply Chain (local and international required)
• Experience with external providers required
• Advanced knowledge of SAP preferred
• Advanced knowledge of Microsoft Excel required
• Knowledge on cost tracking, planning preferred
• Ability to compile and present data/research, lead and influence others and problem solve and set priorities
• Works effectively alone and with others
• Ability to travel occasionally for site audits/visits (~25-35%)

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

#FNA

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.