Sr. Consultant (Small - Midsize Engagements)

As a Sr. Consultant at Thunder focusing on small to midsize engagements, you will serve as the primary point of contact with clients, developing project plans and managing day-to-day operations including budget, schedule, and deliverables. You will also write business requirements documents and work closely with clients throughout training and user acceptance testing.

To thrive as a Sr. Consultant in small to midsize engagements at Thunder, candidates need 3-5 years of consulting experience with Salesforce Implementation Partners. One should also have hands-on experience with Salesforce Cloud products, active Salesforce certifications, and the ability to manage multiple small engagements simultaneously.

The Sr. Consultant role at Thunder offers a fantastic entry point to various career paths. You can progress to roles such as Solution Architect, Project Manager, Engagement Lead, Delivery Director, or even Pre-Sales based on your aspirations and contributions to our projects and company culture.

Thunder fosters a remote-first, collaborative culture where team members, or 'Thundercats', span from Hawaii to NYC to the Philippines. As a Sr. Consultant, you'll engage with an intellectually curious, solution-oriented team dedicated to delivering stellar consulting services and delighting our clients.

At Thunder, we offer competitive health benefits, stock options, and substantial mentorship opportunities for Salesforce development. Additionally, our people-first leave policies and generous technology stipends ensure our consultant team remains well-supported and engaged.

When answering this question, provide specific details about the project scope, your role, and the outcomes. Highlight your problem-solving skills and how you navigated obstacles to achieve project goals successfully.

Talk about your approach to prioritization, whether through project management tools, stakeholder communication, or creating detailed timelines. Emphasize your ability to balance efficiency and quality in all deliverables.

Illustrate your communication methods, such as regular status updates, feedback loops, and utilizing various channels (emails, meetings, dashboards). Show that you prioritize clarity and transparency in your client engagements.

Discuss your adaptability and how you manage scope changes through clear documentation and reassessing project timelines. Emphasize your commitment to maintaining client satisfaction even amidst alterations.

Share a concrete example where you analyzed a client's needs and implemented Salesforce solutions that optimized processes. Mention any quantifiable outcomes that followed, such as increased efficiency or reduced costs.

Elaborate on your experience with specific Salesforce products you have used, like Service Cloud and Sales Cloud. Relate any direct consulting engagements where these tools played a critical role in delivering client solutions.

Highlight your strategies for ongoing learning, like pursuing certifications, attending webinars, or engaging with the Salesforce community. This shows your dedication to professional growth as a Sr. Consultant.

Mention specific tools you are proficient in, such as Asana, Trello, or Jira. Talk about how you have used these tools to enhance team collaboration and project visibility throughout engagements.

Provide an overview of how you prepare for UAT by outlining the testing process you implement. Highlight your attention to detail and ensure users are engaged throughout testing to validate results.

Discuss your tactics for building camaraderie, like regular check-ins, virtual meetings, and inclusive communication practices. Emphasize the importance of strong relationships for successful collaboration on projects.