Food Program Lead, AMS

ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.About the TeamThe Food and Beverage team promotes best practices and supports the business by elevating and creating unique employee and client food and beverage experiences. Our team focuses on implementing industry knowledge across our global portfolio, providing special food and beverage opportunities, creating leading operating standards and deploying innovative ideas that engage our team.Responsibilities:- Leadership: Lead AMS catering, food safety and third-party vendor team(s). Develop internal teams including organization design, team leadership and talent development.- Strategic Planning: Apply a deep understanding of food operations and create data-driven plans, proposals, documentation and financial analysis/modeling for region(s) utilizing existing and future data-driven insights- Cross-Functional Direction: Lead across matrixed structures and departments to recommend, enhance, change and/or drive operational, strategic and value-added outputs and impact.- Procurement & Supply Chain Management: Drive RFPs, and value propositions and support procurement on sourcing, reviewing and developing KPIs to manage vendors. Influence changes as needed and adapt agreements into food operations.- Problem Solving: Analyses root causes, identifies challenges and develops and operationalizes data-driven solutions that demonstrate before and after success measurements. Adapts to changing priorities and applies multiple interventions to complex situations.- Program Development: Oversee, enhance and define overall food program standards and operations with cultural competency. Build frameworks and models for regional implementation and drive cross-functionally with internal and external teams.- Financial Management: Manage and optimize year-on-year budgets, expenses and cost savings/investment measures. Apply analysis and data-driven measures to ensure cost optimization and investment.- Marketing, Communication & Promotion: Support marketing strategies to attract and retain users. Leverage technology and efficient tools to modernize program communication.- Risk Management: Manage and mitigate risks internally and externally.- Stakeholder Engagement: Build and maintain relationships with cross-functional stakeholders and program participants. Apply feedback and program enhancements to support program objectives.- Data Management, Compliance & Reporting: Create and drive data-driven analysis, insights and recommendations. Manage compliance and reporting requirements.- Brand & Risk Management: Evolve the program brand and mitigate risks or disruptions.QualificationsMinimum qualifications:- Bachelor's degree and/or equivalent experience in business management, food science, hospitality management, catering management, general business management, etc.- At least 5 years of leadership experience managing and developing regional or global food programs.- Demonstrable cultural competence with innovative practices with strong oral/written communication, documentation and policy development skills.- Available to travel up to 40%Preferred qualifications:- Experience in on-site catering management in technology companies with an ability to navigate different applications and platforms to drive data-driven solutions- Data-driven analysis, insight and action-oriented presentations, reports and proposals with evidenced results- Experience producing innovative and creative technology solutions in food operations, design and implementationTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2Job Information:【For Pay Transparency】Compensation Description (annually)The base salary range for this position in the selected city is $120000 - $210000 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.For Los Angeles County (unincorporated) Candidates:Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and3. Exercising sound judgment.