Tines, a smart workflow platform, is seeking a Customer Success Manager to drive adoption and expand usage across the customer base, ensuring customers realize the full potential of the platform. The role involves onboarding, customer support, and strategic account management.
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Skills
3-5 years of experience in technical account management or customer success
Experience with SaaS solutions for technical teams
Knowledge of API's
Responsibilities
Lead first-class onboarding experience
Translate technical customer needs to internal teams
Coordinate onboarding and business reviews
Identify risks and provide thought leadership for solutions
Develop and drive renewal plans
Benefits
Equal employment opportunities
Company culture that nurtures individual growth and integrity
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