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Customer Success Manager (Boston)
Tines, a smart workflow platform, is seeking a Customer Success Manager to drive adoption and expand usage across the customer base, ensuring customers realize the full potential of the platform. The role involves onboarding, customer support, and strategic account management.
Skills
- 3-5 years of experience in technical account management or customer success
- Experience with SaaS solutions for technical teams
- Knowledge of API's
Responsibilities
- Lead first-class onboarding experience
- Translate technical customer needs to internal teams
- Coordinate onboarding and business reviews
- Identify risks and provide thought leadership for solutions
- Develop and drive renewal plans
Benefits
- Equal employment opportunities
- Company culture that nurtures individual growth and integrity
To read the complete job description, please click on the ‘Apply’ button
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By
Tines
Founded in 2018 in Dublin by experienced security practitioners, Tines makes teams more effective and efficient.
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$80,000/yr - $110,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 3, 2024
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