Account Executive

Imagine someone gave you these three things: the opportunity to change the future of education, the autonomy to grow your own business, and all the necessary tools to be successful. If a job that combines all three of those things interests you, you may be a fit for our Account Executive (AE) role here at Top Hat!

As an AE, you will be assigned an exclusive territory of colleges and universities where you’ll have the autonomy to reach out and develop your own relationships with professors, demonstrate the value of our platform and products, and convert them into clients. To do this, you will show how our products help both students and professors engage in the classroom experience, and how they enable better learning outcomes. In essence, you will be making education better for students: one professor, one classroom, and one school at a time.

You will be responsible for prospecting and cold-calling new professors, and you will help grow and diversify Top Hat’s presence in universities and colleges across North America. As our AE, you will be adding value by working with professors to change how they teach and helping to bring the educational experience into the future.

What you’ll do:

• You will find, create, facilitate, and close mid to large-sized new business opportunities in your assigned accounts 

• Represent and sell the full suite of Top Hat and approved partner products and services, including Top Hat’s SaaS platform and digital textbook content

• Effectively position & message Top Hat’s value proposition to professors or departments, using a mixture of inside and outside sales techniques

• You will work closely with Sales Development Representatives, Customer Success Managers, Account Leads, and internal product and marketing partners to ensure a great customer experience for professors and to maximize revenue growth

Who you are:

• You are highly motivated, achievement-oriented and excited to join a team that is driving change in higher education!

• You have 1+ years of experience in a high-volume sales role, SaaS or Publishing experience is a plus

• You enjoy going on campus, prospecting and building relationships with customers. This role requires campus presence 40-50% of the time within a designated geographical region within North America and a valid Driver’s License for local travels

• You have the sales skills, including the ability to drive & close large/complex deals, prospect effectively, and run the full sales cycle (including cold calling, demos, discovery, solution presentation, negotiation and closing)

• You are ambitious and have the drive to success

• You have experience working in a metrics-driven environment and remain positive when facing common objections

• You have a strong ability to interpret and apply feedback/coaching quickly

• You are a creative problem-solver, able to brainstorm unique solutions to interesting challenges

• You have completed a bachelor's degree or have demonstrated equivalent experience

• Experience using Salesforce or another CRM is an asset

Why team members love working at Top Hat:

• A noble mission that creates meaningful, fulfilling work

• A team that cares deeply for customers and for each other

• Competitive stock options program that encourages our team to act like owners

• Professional learning and development for all role levels

• An awesome and welcoming Toronto HQ

• Competitive health benefits that start on day one

• A management team focused on performance, growth, engagement and connection

• Our winning strategy and market potential

• Innovative PTO policy with lots of time and space for self-care

• Passionate customers that believe in us—and what we do

• A chance to work with new tech like generative AI - and see the customer impact first-hand in weeks (not years)

• Through our Top Hat Field Trip, every Top Hatter has the chance to visit a campus to see and feel the impact we're making in class with instructors and students