Test Engineer

Are you passionate about high-quality software delivery? As a Test Engineer at Top Hat, you will play a critical role in ensuring the high-quality delivery of our products. You will collaborate with the Product Manager and Development team, offering essential feedback on upcoming features. You’ll show off your creative problem-solving skills on a regular basis as you operate and improve processes from within our delivery teams. Integrate learning and feedback cycles throughout our delivery to enable the continuous testing needed for our continuous deployment practices. Apply your knowledge and experience with integration, release, feature flags, regression test planning, and execute manual & automated testing for a delivery team. Champion best practices and help us scale improvements across the rest of our growing department.

You will: 

• Develop and execute test plans, test cases, and test scripts to thoroughly validate software applications and features

• Collaborate with QA and Platform teams on scaling test practices and improvements out across the rest of the organization

• Help your team speak more effectively to its domain so that team stakeholders integrate an understanding of quality into decision making

• As the voice of our customer, you work with our product management, design, user research, customer success, revenue, and marketing teams to delivery products that exceed quality expectations

• Thoroughly test new product features, ensuring they are delivered with the highest quality standards.

• Identify, track, and record defects, perform root cause analysis and support defect triage

About you: 

• You are excited to have tangible impact on a product and service used by professors, students, authors, and other faculty

• You have at least 5+ years of experience as a Test Engineer or similar position, with a strong understanding of testing methodologies and techniques

• You are a quick learner and you enjoy working in a fast-paced and dynamic work environment

• You are detail-oriented and you like drive resolutions  to produce a top quality product

• You represent the customer, so you are comfortable being their advocate

• You understand how to integrate testing into development and delivery processes

• Able to work with and drive quality best practices across teams at scale

• Experience with test automation tools and frameworks, such as Playwright, Typescript, Python Unittest

• Experience with test management tools, such as TestRail, Zephyr 

• Bonus points for being able to read and understand Python and React code (but not required for this role)

• Have strong communication skills, both written and verbal

Why team members love working at Top Hat:

• A noble mission that creates meaningful, fulfilling work

• A team that cares deeply for customers and for each other

• Competitive stock options program that encourages our team to act like owners

• Professional learning and development for all role levels

• An awesome and welcoming Toronto HQ

• Competitive health benefits that start on day one

• A management team focused on performance, growth, engagement and connection

• Our winning strategy and market potential

• Innovative PTO policy with lots of time and space for self-care

• Passionate customers that believe in us—and what we do

• A chance to work with new tech like generative AI - and see the customer impact first-hand in weeks (not years)

• Through our Top Hat Field Trip, every Top Hatter has the chance to visit a campus to see and feel the impact we're making in class with instructors and students