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Chief of Staff to the CEO

54,000 new photos are taken every second, and 600 hours of video are uploaded every minute. At Topaz Labs, we help over 1 million paying customers (including teams at Apple, Netflix, and NASA) maximize the visual quality of over 1 billion photos and videos. 


About us

Topaz Labs is a full-stack AI company that develops, trains, and deploys generative AI models for image and video enhancement. We’re the best in the world at improving image and video quality, and produce several award-winning desktop products that millions of people rely on. 


Image and video creation has exploded in the past few years and we’ve grown with it, but we still only process a tiny fraction of the world’s content. But new use cases are emerging every day, so we’re building an elite team dedicated to bringing our technology to every image and video that needs it. We execute quickly, obsess about the customer experience, and promote from within. We’re also profitable with an infinite runway.


About the role


You will work directly with the CEO to identify and execute on the highest-impact initiatives of a $45M revenue tech company. Some example projects you'll work on:


Growth and sales strategy


Refine the sales strategy and product positioning by talking with existing and prospective new customers.

Shape the product by identifying the most promising features to build based on market demand.


Data and analytics


Develop and maintain performance metrics to measure the success of initiatives and overall company performance.

Partner with Product to conduct research on market trends, competitors, and potential opportunities to inform strategic decisions.


External Relations


Build and maintain relationships with key stakeholders, including the media, enterprise partners, and customers.

Assist with public relations efforts, such as handling media inquiries and managing the company’s public image.


Strategic planning & execution


Partner with the CEO in setting and executing the company's strategic goals. Oversee and drive critical projects and initiatives. Prepare and manage executive communications, including presentations, reports, and meeting agendas.


Special projects


Take on special projects, ranging from exploring new business opportunities to handling urgent matters.

Assist in preparing materials for presentations / all hands.

Support the CEO and leadership team in recruiting, onboarding, and retaining top talent.



About you
  • 3+ years of technology product management, design, or consulting experience
  • Extreme work ethic
  • Demonstrated success driving difficult results with little oversight
  • Organized and methodical, thrives in ambiguity and complexity
  • Great writing skills and visual design taste
  • Able to understand and clearly communicate technical concepts
  • Highly preferred: experience in filmmaking or creative industries


We offer strong base salary plus significant ownership that scales with the company's growth. We also offer 100% covered medical/dental/vision for employees, 15 days annual PTO, 5 personal days plus holidays, and 401k matching. This is a full-time on-site role in Dallas, TX, and we will ask you to relocate if you're not in the area.

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CEO of Topaz Labs
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Eric Yang
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What You Should Know About Chief of Staff to the CEO, Topaz Labs

At Topaz Labs, we're on a mission to redefine visual enhancement technology, and we're looking for a Chief of Staff to the CEO to join our dynamic team in Dallas, TX! Imagine working in a fast-paced environment where each day brings new challenges and opportunities to make a real impact. As Chief of Staff, you'll partner directly with our CEO, helping to identify and execute the most crucial initiatives in our $45M revenue tech company. Your responsibilities will range from refining our sales strategies and understanding customer needs to building relationships with key stakeholders, including major partners and the media. With your knack for organization and strategic planning, you'll also be instrumental in driving critical projects that shape our company's future. We value your insight on market trends that could influence product development and growth strategies. Plus, with experience in product management or consulting, your ability to thrive in a complex environment will shine as you partner with our leadership team to support recruitment and enhancing our public image. At Topaz Labs, we not only offer robust compensation and benefits, including 100% covered health insurance and generous PTO, but we also provide you the opportunity to grow and shape the future of visual media enhancement while making a difference for our community of over a million customers! If you’re ready for a role that balances strategic insight with operational excellence, we’d love to meet you!

Frequently Asked Questions (FAQs) for Chief of Staff to the CEO Role at Topaz Labs
What are the main responsibilities of the Chief of Staff to the CEO at Topaz Labs?

As the Chief of Staff to the CEO at Topaz Labs, you'll be responsible for identifying and executing high-impact initiatives aimed at driving the company’s success, which includes refining sales strategies, maintaining performance metrics, and cultivating relationships with key stakeholders. You’ll also assist in public relations and strategic planning, oversee critical projects, and support the CEO in recruiting top talent.

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What qualifications are required for the Chief of Staff to the CEO role at Topaz Labs?

Topaz Labs is looking for candidates with at least 3 years of technology product management, design, or consulting experience. Candidates should demonstrate a strong work ethic, possess excellent organizational skills, and be able to thrive in ambiguity. Experience in filmmaking or creative industries is highly preferred, alongside strong writing and communication skills.

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What kind of projects will the Chief of Staff work on at Topaz Labs?

The Chief of Staff at Topaz Labs will engage in a variety of projects, including growth and sales strategies, refinement of product features based on market demand, and special projects that could open up new business opportunities. You will play a vital role in shaping the company's strategic direction and driving mission-critical initiatives.

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What benefits does Topaz Labs offer for the Chief of Staff position?

Topaz Labs provides a competitive base salary complemented by significant ownership that scales with the company’s growth. Additional benefits include 100% covered medical, dental, and vision insurance, 15 days of paid time off, 5 personal days, holidays, and 401k matching to ensure you have a balanced work-life experience as you take on the Chief of Staff role.

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How does the Chief of Staff contribute to the company's overall strategy at Topaz Labs?

In the Chief of Staff role, you will directly support the CEO in setting and executing strategic goals for Topaz Labs. Your contributions will include managing critical communications, driving initiatives that align with the company’s vision, and ensuring that key performance metrics are met, enabling the company to adapt and thrive in the fast-evolving tech landscape.

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Common Interview Questions for Chief of Staff to the CEO
Can you describe your experience in technology product management related to the Chief of Staff role at Topaz Labs?

As a candidate, it's essential to outline specific experiences where you've managed technological products or projects. Highlight your analytical skills in performance metrics and any significant achievements you've led that align with the company’s mission and growth strategies.

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How do you prioritize your tasks as a Chief of Staff when you're managing multiple initiatives?

You should express your methodical approach to organization and prioritization. Share a specific framework or strategy you employ to categorize tasks based on their urgency and impact, illustrating your ability to handle complexity effectively.

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What was a challenging project you've managed, and how did it contribute to the success of the organization?

Choose a project that showcases your problem-solving abilities and strategic thinking. Discuss the challenges faced, the actions taken to overcome them, and highlight the positive outcomes that contributed to the organization, demonstrating your impact as Chief of Staff.

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How do you approach building relationships with key stakeholders?

In your response, emphasize the importance of active listening, transparency, and regular communication. Provide an example of how you established or sustained critical relationships in your previous roles to illustrate your networking and interpersonal skills.

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How do you measure the success of initiatives as a Chief of Staff?

Discuss the key performance indicators (KPIs) and metrics you utilize to evaluate projects. Provide examples from your past where data-driven decisions have led to significant improvements, emphasizing the relevance of these practices at Topaz Labs.

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Can you give an example of how you've shaped product strategy based on market feedback?

Share a case where you collected and analyzed market feedback to influence product features or development. Walk the interviewer through your analytical process and show how these decisions align with broader strategic goals.

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How would you handle a situation where there is conflict among team members?

Illustrate your conflict resolution strategy, focusing on open communication, understanding differing perspectives, and finding a collaborative solution. Use a relevant example that underscores your ability to foster a healthy team environment.

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What role does data play in your decision-making process?

Explain your reliance on data, showcasing how you utilize analytics to inform strategy. Provide specific examples where data-driven decisions delivered tangible results, which would resonate with Topaz Labs' commitment to performance metrics.

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Describe your approach to supporting the CEO in strategic planning.

Outline how you would facilitate effective strategic planning sessions, incorporating stakeholder input and aligning departmental goals. Highlight any methodologies you follow to keep the planning process organized and actionable.

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Why do you want to become the Chief of Staff to the CEO at Topaz Labs?

Share your passion for the role, focusing on your alignment with the company’s mission and values. Highlight how your skills, experience, and aspirations make you a perfect fit and your eagerness to contribute to Team Topaz's innovative journey.

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Full-time, on-site
DATE POSTED
December 17, 2024

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