Job details
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Operations Manager / Associate Director
Toradex is seeking a highly skilled Operations Manager/Associate Director to lead the regional branch in Seattle, WA. The ideal candidate will oversee daily operations and ensure alignment with strategic objectives while fostering operational excellence and high customer satisfaction.
Skills
- Budget management
- Team leadership
- Strategic planning
- Customer service
- Communication skills
Responsibilities
- Manage overall Profit & Loss of the regional office
- Monitor essential P&L and operational efficiency metrics
- Establish and monitor customer service KPIs
- Recruit, train, and mentor talent
- Enhance regional customer service processes
- Develop staff skills and performance
- Resolve complex customer issues
- Collaborate with regional and global departments
Education
- Bachelor's degree in Business Administration or related field
- MBA or relevant advanced degree (preferred)
Benefits
- Health Insurance with Dental and Vision
- 401(k) retirement plan
- Paid time off and holidays
- Flexible working hours
- Commuting and co-working space reimbursement
- Agile and inter-cultural work environment
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$90,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
May 25, 2024
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