Retail Job Description
For internal use only; a simplified version exists for external posting purposes
JOB TITLE
Sales Associate — Tory Burch
REPORTS TO
General Manager
DIRECT REPORTS
N/A
JOB SUMMARY
As a Tory Burch Sales Associate, you are responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales. You should demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. The ideal candidate also understands how to be a team player, is savvy about the visual and operational aspects of the role, and is committed to loss prevention,
RESPONSIBILITIES
Drive the Business & Deliver Results
Build and maintain new and existing customer relationships.
Maintain a solid, organized client book which furthers your customer relationships and generates consistent, proactive sales volume, following the standards of our clienteling philosophy.
Be Buddy/Team Player
Contribute to a positive atmosphere that is fun, professional, productive and team oriented.
Create the Customer Experience
Contribute to an environment that consistently delivers on the five stages of the transformational customer experience.
Demonstrate strong use of selling skills.
Take ownership for the transformational experience in your boutique — customize it for your customer demographic and develop & maintain productive customer relationships.
Maintain a "One Company" perspective on charge sends, returns, and other such transactions that are critical to a positive customer experience.
Represent the Brand
Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic attitude.
Assist in maintaining store presentation standards.
Operational Excellence
Retail Job Description
For internal use only; a simplified version exists for external posting purposes
EXPERIENCE
REQUIREMENTS
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time.
Must be able to submit verification of legal right to work in the United States. Must be at least 18 years of age.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
Shift:
Weekly day range:
Ability to commute/relocate:
Work Location: In person
Founded in 2004 in New York City, Tory Burch is an American luxury brand known for beautiful, timeless pieces and rich storytelling that evokes optimism and joy. Tory is a fashion designer who draws inspiration from her parents’ effortless style, ...
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