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Enterprise Account Executive

Total Expert enables modern financial institutions to engage and guide customers through complex financial decisions by providing purpose-built tools that fuse digital communications and human interactions.  With over 185 customers we utilize data, insights and actions to provide value.

 

What you’ll be doing:

·      Management of the entire lifecycle of accounts from prospecting, acquisition, retention and growth 

·      Management of complex sales cycles utilizing internal and external resources as appropriate

·      Management of an internal cross functional team to support the franchise 

·      Preparation and execution of territory and account strategy  

·      Consitent Pipeline Generation and CRM Hygeine

·      Traveling (25%) to customer and prospect visits as well as industy events

·      Positioning our product adventagouesly to Financial Services including Indepenedent Mortgage Bankers, Banks and Credit Unions and Insurance companies

 

What we are looking for:

·      Passionate about building great products, innovation and solving complex customer problems. 

·      Solid track record of building relationships and collaborating at all levels of the organization. 

·      Be able to work independently and as part of a TEam in a fast pace, rapidly changing environment. 

·      Will thrive in late startup culture: Has a growth mindset, resilient, adaptable and curious. 

·      5+ years of experience managing the sales cycle within enterprise accounts. 

·      Consistent overachievement of quota. 

·      Knowledge of selling into financial services in the mortgage vertical within either banking, credit union, mortgage organizations and insurance

 

Preferred Qualifications:    

·      Strong verbal and written communication skills

·      Strong analytical and problem-solving skills

·      Strong understanding of SaaS technology with a consultative sales approach

·      Strong negotiation skills

·      Understanding of SaaS and/or mortgage banking lending ecosystems as well as insurance


Compensation/Benefits: The anticipated base salary range for this role is $120,000 - $140,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. The role is also eligible to receive commissions based on achievement of an assigned quota. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match.



Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.


Company Mission & Vision: 

Total Expert’s mission is to empower modern financial institutions to create trusted lifelong customer relationships. Our vision is to orchestrate the perfect customer journey across modern financial services by creating the leading purpose-built platform. 

 

Total Wellness: 

We believe that living a balanced life leads to more creativity and productivity. Total Expert offers the following benefits to support employees in their pursuit of Total Wellness. 

 

Physical Wellness: 

• Medical, Dental & Vision Coverage 

• Prescription Drug Coverage 

• Health Advocate Program 

• Flexible Time Off Program 

 

Financial Wellness: 

• 401(k) Retirement Savings Plan & Matching Program 

• Health Savings Account, Flexible Spending Accounts & Disability Protection  

• Life & Voluntary Life Coverage 

• Paid Parental Leave 

• Pet Insurance 

• Employee Referral Bonus 

 

Our Commitment:

Total Expert is proud to be an equal opportunity employer. We believe that strength comes from diversity and we strive for a culture where every person’s voice, unique lived experience, and talents are embraced and celebrated. We are committed to attracting and hiring for diversity of all kinds, creating better opportunities for inclusion and belonging throughout our employee lifecycle, and establishing and/or refining our internal practices and procedures to ensure equity. 

 

About Us:

Total Expert is a pre-IPO, series C, $50M (annual recurring revenue) fintech company. We are growing fast (between 30-40% annually), and as a CRM and marketing automation platform purpose-built for lenders and banks, we enjoy a tremendous product market fit for the world-class financial institutions we serve.  

 

The Total Expert platform unifies data, marketing, sales, and compliance solutions to provide a cohesive experience across the customer lifecycle. We are determined to reimagine the way people and technology work together so that our customers build more meaningful, human connections with their customers. 

 

Innovation Path:

With 1/3 of our annual budget committed to R&D, Total Expert is executing on a platform modernization journey, which has allowed us to focus on: team autonomy, continuous integration and deployment, and building the architectural foundation for the future. The results so far? 1) We moved from monthly deployment to multiple times per day, 2) our teams are empowered to make decisions and lead the architecture of their domain, and 3) we’ve built an event-sourced backbone as the foundation to build enterprise services with velocity.  


Industry Leader:

Amidst business and integration growth, Total Expert continues to receive several awards and industry recognition. G2, the world’s leading business solutions review website, has identified Total Expert as a leader across four categories in the Summer 2022 reports. These rankings were achieved based on market presence and customer satisfaction of real users, which were then compared to similar products in each report category.  

 

Along with this achievement, Total Expert recently has been recognized with the following awards and honors: 

 

-Named to the 2022 Inc. 5000 Series: Midwest list for the third consecutive year  

-Named a finalist in the "Best Consumer Digital Banking Solution Provider" category of the Banking Tech Awards USA 

-Listed as an honoree for one of the most innovative technology companies in the housing economy on HousingWire’s 2022 Tech100 list for the fifth consecutive year 

-Listed as number seven on the list of the 2022 Best Tech Startups in Minnesota 

-Minneapolis St. Paul Business Journal’s Top Software Development Firms (#15)

-MarTech Breakthrough Award – CRM Innovation

-Inc. 5000 Regionals – Midwest (#56)

-Finalist for the NAFCU Innovation Awards 

-Minneapolis St. Paul Business Journal Fast 50

-Deloitte Fast 500 (Rank #494)

-Star Tribune 2023 Top Workplace Award

 

Come Join Us:

We’re changing how financial institutions engage with consumers, and it starts with the people behind our platform. We’re seeking passionate individuals to grow with us as we continue to empower leading financial brands to form deeper customer relationships.

 


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CEO of Total Expert
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Joe Welu
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What You Should Know About Enterprise Account Executive, Total Expert

Are you ready to take on an exciting new challenge as an Enterprise Account Executive with Total Expert in St. Louis Park, MN? If you're passionate about building strong relationships with clients and have a knack for managing complex sales cycles, we want you on our team! At Total Expert, we equip modern financial institutions with the tools they need to effortlessly navigate intricate financial decisions. In this role, you will oversee the entire lifecycle of accounts, from prospecting to retention, collaborating with cross-functional teams to deliver the best solutions for our customers. You'll be tasked with preparing and executing strategic plans, generating consistent pipelines, and promoting our innovative platform to leading financial service providers like Independent Mortgage Bankers, Banks, Credit Unions, and Insurance Companies. Your success will be marked by your ability to thrive in a fast-paced environment and adapt to changes, all while building strong connections and implementing effective sales strategies. If you're ready to join a dynamic team driven by innovation and a commitment to customer success, we encourage you to apply. With a competitive base salary and a robust benefits package, including stock options and flexible time off, your hard work will truly be rewarded at Total Expert. Let’s redefine the financial landscape together!

Frequently Asked Questions (FAQs) for Enterprise Account Executive Role at Total Expert
What are the key responsibilities of an Enterprise Account Executive at Total Expert?

As an Enterprise Account Executive at Total Expert, you'll manage the full lifecycle of enterprise accounts and lead complex sales cycles. This includes prospecting new customers, maintaining relationships, and ensuring client retention and growth. You'll also collaborate with internal teams to optimize service delivery while preparing strategic plans tailored to each account. Additionally, you'll engage in consistent pipeline generation and maintain CRM hygiene to enhance operational efficiency.

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What qualifications do I need to apply for the Enterprise Account Executive position at Total Expert?

To be considered for the Enterprise Account Executive position at Total Expert, candidates should ideally have 5+ years of experience in managing enterprise sales cycles, particularly in the financial services sector. A solid track record of exceeding quotas, strong analytical skills, and a deep understanding of SaaS technology are also essential. Excellent communication skills and the ability to work both independently and collaboratively are key to success in this dynamic role.

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How does Total Expert support the development of its Enterprise Account Executives?

Total Expert is committed to the professional growth of its Enterprise Account Executives. You will have access to continuous learning opportunities and resources that promote innovation and sales success. With a significant portion of the annual budget allocated to research and development, you will be equipped with the latest tools to help you excel in your role. The company culture encourages growth mindset, resilience, and curiosity, ensuring that you have all the support you need to thrive.

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Is travel required for the Enterprise Account Executive role at Total Expert?

Yes, the Enterprise Account Executive position at Total Expert includes travel, approximately 25% of your time will be spent visiting customers and prospects, as well as participating in industry events. This travel component is vital for building relationships and understanding the needs of your clients firsthand, which is integral to the role.

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What is the compensation structure for the Enterprise Account Executive position at Total Expert?

The compensation for the Enterprise Account Executive role at Total Expert includes a competitive base salary ranging from $120,000 to $140,000 per year, alongside commission opportunities based on achieving assigned quotas. Additional benefits include participation in the Employee Stock Option Plan and a comprehensive benefits package that supports both physical and financial wellness.

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Common Interview Questions for Enterprise Account Executive
Can you describe your approach to managing the sales lifecycle for enterprise accounts?

A great way to approach this question is to outline your specific strategies for each stage of the sales lifecycle, emphasizing your ability to build relationships, assess customer needs, and implement solutions. Highlight any tools or methods you utilize to track progress and engage stakeholders effectively.

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How do you prioritize leads in a complex sales environment?

Discuss how you assess lead quality based on several factors like fit, urgency, and potential ROI. Share examples of tools or metrics you leverage to prioritize leads and ensure you focus your efforts effectively.

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What strategies do you employ for pipeline generation?

Talk about specific tactics you use for pipeline generation, such as networking, attending industry events, leveraging referrals, and utilizing social media. Providing examples of successful campaigns or partnerships can strengthen your response.

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How do you collaborate with internal teams to deliver on client commitments?

Emphasize the importance of effective communication and relationship-building within cross-functional teams. Provide examples of how you've facilitated collaboration in past roles, ensuring everyone is aligned on goals and timelines.

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What challenges have you faced in your sales career, and how did you overcome them?

Use this as an opportunity to showcase your resilience and problem-solving skills. Share a specific challenge, the steps you took to address it, and the positive outcome that resulted from your efforts.

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How do you stay motivated in a competitive sales environment?

Discuss the personal and professional strategies you use to maintain motivation, such as setting goals, celebrating milestones, and continuously seeking feedback and areas for growth.

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Can you provide an example of how you successfully navigated a complex sales cycle?

Share a detailed account of a complex sales cycle you've managed, highlighting the key actions you took, the obstacles you encountered, and how you ensured stakeholder buy-in throughout the process to close the deal.

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What do you know about Total Expert's services and how they benefit financial institutions?

Research is key! Discuss your understanding of Total Expert's platform and its role in enhancing customer relationships for financial institutions. Highlight the unique features of the platform and how they can address the challenges faced by clients in the financial services industry.

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How important is data analysis in your sales strategy?

Discuss your perspective on data analysis as a crucial component for informed decision-making in sales. Provide examples of how you've used data to drive sales strategies, understand customer behaviors, and refine your approach.

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What are your long-term career goals as an Enterprise Account Executive?

Share your aspirations for professional growth and success in your sales career. Discuss how you see the role of an Account Executive aligning with your goals and how you hope to contribute to Total Expert's mission.

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DATE POSTED
February 21, 2025

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