Job details

Manager, Professional Services (Remote)

Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services. They are looking for a Manager of Professional Services to lead the Smart Hands team and ensure high levels of customer satisfaction.

Skills

Leadership
Project management
Team management
Customer satisfaction
Analytical skills
Excellent communication

Responsibilities

Build high-performing teams
Provide leadership and mentorship for team members
Manage team performance and report on metrics
Serve as subject matter expert during pre-sales activities
Manage P&L, revenue, cost, and contract GP
Conduct monthly and quarterly executive reviews

Education

Associate's degree or equivalent experience
ITIL Foundation certification

Benefits

Comprehensive medical, dental, and vision plans
401(k) Retirement Plan with Employer Match
Training and development programs
Stocked kitchen with snacks and beverages
Work-life balance and generous paid time off

To read the complete job description, please click on the ‘Apply’ button

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CEO of Trace3

Rich Fennessy

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By Trace3

As part of our mission of organizational empowerment, we seek to inspire CIOs and other executives through our VC briefings: We expose a select group to the technologies of the future, which we have exclusive access to through our Silicon Valley c...

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FUNDING

Private

DEPARTMENTS

Consulting

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Information Technology Support Services

TEAM SIZE