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Manager, Professional Services (Remote)

Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services. They are looking for a Manager of Professional Services to lead the Smart Hands team and ensure high levels of customer satisfaction.

Skills

  • Leadership
  • Project management
  • Team management
  • Customer satisfaction
  • Analytical skills
  • Excellent communication

Responsibilities

  • Build high-performing teams
  • Provide leadership and mentorship for team members
  • Manage team performance and report on metrics
  • Serve as subject matter expert during pre-sales activities
  • Manage P&L, revenue, cost, and contract GP
  • Conduct monthly and quarterly executive reviews

Education

  • Associate's degree or equivalent experience
  • ITIL Foundation certification

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) Retirement Plan with Employer Match
  • Training and development programs
  • Stocked kitchen with snacks and beverages
  • Work-life balance and generous paid time off
To read the complete job description, please click on the ‘Apply’ button
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CEO of Trace3
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Rich Fennessy
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As part of our mission of organizational empowerment, we seek to inspire CIOs and other executives through our VC briefings: We expose a select group to the technologies of the future, which we have exclusive access to through our Silicon Valley c...

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$116,300/yr - $155,600/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 12, 2024

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