Trading & Operations Analyst

Office Location:

New York, NY.

Webull is committed to providing our clients with the best customer experience possible. As a Trading and Operations Analyst on our Customer Service team, you will have an impactful voice from the front lines of our business. Acting as an extension of our clients, the T&O Analyst is responsible for meeting our clients’ needs, and advancing the Firm’s position as an innovative leader in the industry.

Responsibilities:

Overseeing the opening of new client accounts

Answering phones and communicating with clients via email and chat

Assisting clients across different product lines including equities, options and cryptocurrencies

Collaborate with other members of the team on common projects and provide back-up to other Client Service Associates when necessary

Proactively seek ways to identify customer pain points and address them accordingly

Requirements:

Bachelor’s degree in Economics, Business, or Finance

0-1 years of experience in relevant field

Motivated, self-starter, who is able to collaborate effectively and efficiently

Strong sense of urgency when it comes to support resolution

Ability to work efficiently and accurately under pressure in a fast-paced, multi-tasking environment

Webull promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone.
Please email resume and salary requirements to careers@webull-us.com.