Training Specialist

As Resolution Training Specialist at Optima Tax Relief, LLC's ("Optima") Santa Ana, California office, this role reports directly to the Associate Director of Training and Development. This position is responsible for leading the Training and Development of new hires and current team members in all roles within Resolution. They will provide in-depth insight to each role while cultivating a positive setting within and outside of the training environment. The Training Specialist will assist in designing, implementing and promoting the training and career development programs for Resolution team members. As such, they must always lead with integrity and build trust throughout all levels of the organization while developing the team to promote growth and retention.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Identify training needs by evaluating strengths and weaknesses
• Translate requirements into trainings that will groom employees for the next step of their career path
• Build annual training program and prepare teaching plans
• Develop or oversee the production of classroom handouts, instructional materials, aids and manuals
• Direct structured learning experiences and monitor their quality results
• Deliver training courses
• Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
• Conduct additional coaching and training as indicated by management to cultivate continuous improvement where needed
• Work with SMEs, business owners, and stakeholders to transform expert content into learner-friendly classroom, online and/or blended learning solutions
• Performs duties as assigned

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in related field from an accredited institution
• 3 plus years relevant experience.

KNOWLEDGE, SKILLS,& ABILITIES

• Proven experience in designing multiple training events in a corporate setting
• Extensive knowledge of instructional design theory and learning principles
• Proven ability to master the full training cycle
• Familiarity with traditional and modern training methods, tools and techniques
• Familiarity with talent management and succession planning
• Sound decision making and organizational skills
• Proficient and comfortable with office equipment (Computer skills Microsoft Office, Outlook)Excellent verbal, written and interpersonal skills
• Excellent relationship building and influencing skills

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Santa Ana, CA 92704: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Training & development: 1 year (Preferred)

Work Location: In person