Training Support Intern

EDSI is seeking a dynamic, team-oriented, and caring intern to join our spirited team for
our Adult and Dislocated Worker Training Services. As an intern, you will have the
opportunity to play an active role in workforce development at one of EDSI’s program
offices.
The Training Support Intern will support training staff in outreach and follow up. The
Intern will assist staff with outreach after the customer identifies training as their
interest. The intern will assist in decreasing the time between intake and enrollment.

Essential Functions

• Welcome customers and aid jobseekers in utilizing the Career Resource Center and

assisting with registration in the system

• Assist with Outreach, Intake Review and Follow Up of new customers
• Support facilitator in Career Reviews
• Assist CASAS Facilitator with administration of CASAS testing and monitoring
• Assist customers with navigating CareerLink websites and job search engines
• Asist with outreach for recruitment efforts to ensure customers move from intake to

program enrollment based on their needs

• Assist staff with outreach to caseload of 75-100 Title I program participants
• Support the team as requested

Required Experience

• Ability to be highly organized, detail-oriented, follow deadlines, juggle multiple tasks,

take initiative and manage personal workload

• Strong interpersonal skills
• Excellent computer skills and knowledge of Excel, Word and PowerPoint
• Passion for helping others

Preferred Education

• Four-year undergraduate degree in process or recent college graduate

Length of Internship

• The length of the internship is 20-25 hours per week for 10-12 weeks beginning the

second week of May.
Bring your expertise to EDSI where you will be able to live our values every day: show
up, smile and support!