Job Summary
Under the close direction and supervision of experienced personnel (or manager-level personnel), performs professional-level assignments and projects in support of management and staff in order to implement a unit′s functions and activities, while gaining knowledge and skills for career advancement.
Minimum Qualifications
Education
- Bachelor's Degree in a related field from an accredited college/university within the last two years
- Must have obtained a GPA (Grade Point Average) of 2.5 for those with undergraduate degrees, and 3.0 or higher for those with graduate degrees
Experience
Certifications/Licenses/Special Requirements
Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:
Example of Duties
- Performs duties in assigned department in support of management and staff while gaining knowledge of Metro′s business operations
- Receives training and overview of Metro operations in preparation for future professional positions
- Learns line and staff functions, operations, procurement processes, administrative/financial functions, project/program management, and company policies and practices that affect business transactions
- Assists in setting performance goals and objectives with management
- Researches, collects, and analyzes data and makes recommendations in areas like policies, procedures, operations, and other related business processes
- Participates in analyzing and making recommendations for solution of departmental problems of budget, organization, program, systems, capital projects, emergency and asset management, workplace programs, etc.
- Attends meetings, committees, and conferences as deemed necessary by management
- Assists with forecasting analyses and studies, prepares reports, and presents findings and analysis to management
- Performs special project assignments
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
- Theories, principles, and practices of administrative and technical research methods and techniques
- Applicable local, state, and federal laws, rules, and regulations
- Basic mathematics and business statistics
- Applicable business software applications
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
- Gathering, organizing, and analyzing data
- Analyzing situations, identifying problems, and recommending solutions
- Exercising sound judgment and creativity in making appropriate conclusions and decisions
- Interacting professionally with various levels of Metro employees and outside representatives
- Communicating effectively orally and in writing
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
- Think and act independently
- Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets
- Read, write, speak, and understand English
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions
- Close exposure to computer monitors and video screen
Physical Effort Required
- Sitting at a desk or table
- Operate a telephone or other telecommunications device and communicate through the medium
- Type and use a keyboard and mouse to perform necessary computer-based functions
- Communicating through speech in the English language required