Patient Ambassador (Dental Treatment Coordinator) – Fantastic Career Opportunities
High-end compensation in the industry—base plus bonuses for strong performance
Large, diverse patient base of all payor types
Provide general, specialty and orthodontic services in all offices
Established organization committed to quality and patient experience
Growth through training, professional development, and mentorship
Great clinical and administrative teams in every office
A team approach to providing patients with a great experience
Geographic diversity throughout Southern California
What We Are Looking For In A Patient Ambassador
An outgoing, personable individual with a cheerful attitude and demeanor
An intelligent, sensible, and instinctive individual with excellent communication skills
An individual who wants to be part of a high-caliber, high-quality team committed to satisfying patients and providing them with a great experience
An individual with good analytical skills
An individual who wants to learn, grow, and advance in their career
Collaborative, personable individual with an excellent and cheerful demeanor
Good inter-personal, oral, and written communication skills
Ability to apply sound judgment in making decisions
Ability to lead and manage teams
Bachelor’s Degree preferred
Great interaction with patients to promote trust and the optimal patient experience
Learning dental terminology, treatment considerations, and administrative matters relating to dental treatment
Learning how PPO, HMO, and other dental plans work and providing guidance to patients to optimize their benefits
Reviewing case treatment considerations and presenting financial options to patients for their diagnosed treatment
Proactively addressing patient concerns and providing insight and comfort to patients with regard to their dental treatment
Collaborating with dentists, hygienists, and front and back-office teams to promote the ultimate patient experience
Interacting with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to ensure excellence in patient experience
Support We Provide To Our Offices
Beautiful, state-of-the-art offices equipped with modern systems, equipment, and supplies
Full back-office support by Specialty Managers, Specialty Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs and Sterilization Clerks
Excellent, high-caliber instruments
Reliable, quality supplies from the most reputable, dependable companies
Regulatory and facility compliance
Experienced and New Candidates Welcome
If you’re experienced, we’ll welcome you into our family and culture and support you in growing operationally so that you can be the best that you can be and grow to your greatest potential.
If you’re new, we’ll work with you, train you, and coach you with guidance and leadership from highly experienced, capable and excellent Patient Ambassadors, Office Managers, and our Training Department leadership. You’ll also benefit from training programs, regular reviews, one-on-one coaching, and many other resources we have to help you reach your potential.
For more than 30 years, West Coast Dental has served Southern California with a commitment to high quality general and specialty dental and orthodontic care and a great patient experience for every patient.
West Coast Dental, including its affiliate Magicland Children’s Dental, represents a dynamic fast-growing group of over 45 dental offices—in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego—that offer the full range of general and specialty care, including orthodontics, to patients of all kinds—private, PPO, Medi-Cal, and HMO.
We are expanding throughout our markets and expect significant growth and opportunities for all our employees and partners.
Paid Time Off
Sick Pay
Holiday Pay
Medical coverage
Supplemental vision coverage
Comprehensive dental benefit for employees and dependents.
Voluntary supplemental insurance for life, disability, critical illness, and accident
401k plan participation