Tech Lead (Business Operations, CX)
As a Tech Lead, you will drive the engineering vision and execution for the Business Operations & Customer Experience (BOCX) team, which focuses on integrating internal tools to enhance operational efficiency across Treatwell. Your primary objective will be to automate and optimize internal processes and customer support by integrating internal systems such as Salesforce with our Javascript- and Java-based platforms.
You will play a key technical leadership role, ensuring the delivery of scalable solutions while also acting as a stakeholder manager, together with the Product Manager and the Head of Product of your area, collaborating across departments to align technical solutions with business needs. Initially, you will work closely with leadership and with our internal recruiting team to define the hiring process and onboard a second engineer for the team who will report into you, establishing a well-supported and collaborative team.
We seek a senior engineer comfortable with different programming languages and deep expertise in backend integrations, strong architectural skills, and the ability to navigate cross-functional collaborations effectively. You will ensure we leverage modern technologies and you evaluate AI products to build solutions. You will also play a role in defining the long-term technical strategy of the BOCX team, ensuring sustainable and scalable growth.
You will be responsible for
About you
About Treatwell
Hi, we’re Treatwell. Nice to meet you.
We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 50,000 salon partners across 13 countries, processing over 8 million bookings every month. And….breathe.
But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community.
If this excites you, we might just have the role for you.
We’ll treat you with:
Equal Ops
Treatwell is an ‘Open to All’ employer and warmly welcomes everybody to the team. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join Treatwell as a Tech Lead (Business Operations, CX) and spearhead the engineering vision for our Business Operations & Customer Experience team! In this pivotal role, you'll be instrumental in streamlining internal processes and enhancing customer support by integrating systems like Salesforce with our cutting-edge Java and JavaScript platforms. We’re looking for someone who thrives in a collaborative environment, eager to work alongside product management to align technical solutions with core business objectives. You’ll also be heavily involved in building a strong engineering team, from participating in the hiring process to mentoring new engineers as they join us. You’ll ensure we maintain high standards in software development, focusing on efficiency, security, and performance optimization. Best of all, you’ll help define the long-term technical strategy for the BOCX team, fostering sustainable growth while working in an innovative, supportive environment. Join us at Treatwell, where we’re revolutionizing the hair and beauty community across Europe!
Join Treatwell as a Sales Manager and lead the growth of our salon partnerships in the Baltic region with an innovative SaaS solution.
Join Treatwell as a Sales Manager to empower beauty salons while driving your own success in a remote-first role.
Join Boeing as an Associate MQ-25 Product Support SEIT Engineer to be part of a team that drives engineering excellence in aerospace technology.
Join HashiCorp's innovative Terraform Ecosystem team as a Senior Engineer, where you'll advance infrastructure management through cutting-edge integrations.
Join Kimley-Horn as a Civil Engineering Analyst and contribute to exciting natural gas projects in a dynamic team environment.
Become a key player at an ENR Top 500 Design firm as a Supervising Engineer specializing in water resources.
Become a founding AI Engineer at Create, where you'll shape innovative solutions in AI technology.
Seeking an experienced GCP Infrastructure Architect with Python expertise to drive cloud architecture initiatives for major enterprise clients.
Join Nordson Electronics Solutions as a Mechanical Engineer II and leverage your skills in a dynamic and inclusive team committed to innovative electronics manufacturing.
AECOM is looking for a Senior Principal Architect to enhance our impact on healthcare and general buildings in a global infrastructure environment.
We're an eclectic group of 500 people working in offices throughout Europe, with over 20,000 local partners. It amounts to one amazing company: a 24/7 beauty bookings platform that puts customers and salon managers in control, lets you book at tim...
46 jobsSubscribe to Rise newsletter